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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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August 07, 2020

Fast, professional, courteous. ThanksOut of town Fast, professional, courteous. Thanks Out of town customer from NC. Don't need to say anything g else just to get to 25 words. That's silly More

by irwinp1223
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2020

They got me in right on time and took care of my problems. I had my oil changed and was having issues with my tires losing air. More

by ARNIEKUSSATZ
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2020

My dealer always takes great care of me, Luther has treated me with respect and fast service everytime. It is a pleasure to work with them! More

by PANDMRYAN10
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2020

We have always had a good experience at Luther. I feel this survey is looking for criticism. That does’t give your employees a very positive feeling. I hope you relay god comments as well as negative o More

by acolliga
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2020

Regular service for oil change. Scheduled an oil change for my 2015 Sierra. The service area was very neat and orderly with greeting by staff. I arrived at 11:00 am for my oil change More

by chetrehder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 05, 2020

Good communication and get back to you right away. Broke everything down for me so it was easy to understand. I would definitely recommend working with Robin and Paul. More

by ctorrance
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 04, 2020

I don’t mind going in to get the oil changed—Kevin Lindgren always takes good care of me—I trust his recommendations. The cappuccino is a nice extra, so is pie day! Comfortable lobby!! More

by Bob
Recommend Dealer
Yes
Employees Worked With
Adam Heili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sundvor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gorby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brown
Aug 06, 2020 -

Luther Family Buick GMC responded

Thank you for this amazing review of your experience with Kevin here at Luther Family Buick GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 04, 2020

I was greeted kindly by an attendant and Robin when I arrived at a service appointment. The issue I brought my car in for is resolved. Very pleasant experience. More

by BRANDILKZ
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 04, 2020

Every time I have work done or oil change I go with robin tollefson. He works with me on any thing that needs to be done to my saturn! He is very Nice and very professional. More

by Onetroy84
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 02, 2020

Luther always does a fantastic job.. Always super helpful as well. It's a pleasure to have to them do our service each and every time. More

by B ROSSELL
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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