3,317 Reviews of Luther Family Buick GMC - Service Center
Very courteous and knowledgeable service quick and on time providing a clean waiting room location is handy for me they do good work will continue time providing a clean waiting room location is handy for me they do good work will continue More
Service is great. Friendly staff and they listen well to your issues. Only reason for not giving 5 stars is because the labor charge is a little on the expensive side. However, you do get what you pay for, your issues. Only reason for not giving 5 stars is because the labor charge is a little on the expensive side. However, you do get what you pay for, but it is a little more than I thought it would be. More
Quick, easy, explain things, very clean waiting area, friendly staff and all around good experience. Luther GMC is at a great location and the hours that they are open always work for me. friendly staff and all around good experience. Luther GMC is at a great location and the hours that they are open always work for me. More
Luther dealership was great to work with. There was an issue that came up after some work was done and they made sure that it all got repaired and there was no fee for me. issue that came up after some work was done and they made sure that it all got repaired and there was no fee for me. More
Prompt assistance. Service person was attentive and responsive. Stayed in contact to let me know progress and completion of service. Service completed in short time. responsive. Stayed in contact to let me know progress and completion of service. Service completed in short time. More
Professional, personal, direct and to the point. Set up profile and resolved problem quickly. Appreciate the effort and honesty I didn’t expect it to get in so quickly. Thank you profile and resolved problem quickly. Appreciate the effort and honesty I didn’t expect it to get in so quickly. Thank you More
My trip to Luther The people were all very helpful. I think it was the quality control guy that rode with me and was very patient in finding the problem. The whole ex The people were all very helpful. I think it was the quality control guy that rode with me and was very patient in finding the problem. The whole experience was uneventful as it should be. More
Luther Family Buick GMC has excellent customer service. After I left my car there to fix, I didn't have a ride to get back home; they provided me a Lyft free of charge. My car was fix on time, and I was ca After I left my car there to fix, I didn't have a ride to get back home; they provided me a Lyft free of charge. My car was fix on time, and I was called to pick it up. All in all, they have excellent customer service. More
Really expensive to change a 200 dollar part. Was told it was 135 dollars an hour and took 5 hours. 135 times 5 is not 1000 dollars. Got charged 1200. I don't think I will go back for any services. was 135 dollars an hour and took 5 hours. 135 times 5 is not 1000 dollars. Got charged 1200. I don't think I will go back for any services. More
The service department provides excellent service. They accomodate my schedule and do a great job maintaining my vehicle over nearly twenty years of driving up to 36,000 miles per year. accomodate my schedule and do a great job maintaining my vehicle over nearly twenty years of driving up to 36,000 miles per year. More