Luther Family Buick GMC - Service Center

Outstanding service and great communication from the service center! Their hours allowed for me to drop my vehicle off and still go about my day. The waiting loun service and great communication from the service center! Their hours allowed for me to drop my vehicle off and still go about my day. The waiting lounge is very accommodating as well if you choose to wait. Kevin was very polite and kept me in the loop the whole time, always appreciative of that! More

Change light bulb The service department always does very good work. It usually doesn't take very long and they keep you updated as the time goes on The service department always does very good work. It usually doesn't take very long and they keep you updated as the time goes on More

Outstanding Service I had outstanding service from Kevin Lindgren. The overall service and communication was the best I have ever had from a dealer. I live in tye Citi I had outstanding service from Kevin Lindgren. The overall service and communication was the best I have ever had from a dealer. I live in tye Cities but will have my service done at your dealership whenever I am in town! More

Great staff Whenever I go to the Luther service department I feel the staff listen to my concern and help me to get the best possible solution. I appreciate how Whenever I go to the Luther service department I feel the staff listen to my concern and help me to get the best possible solution. I appreciate how they keep track of the service record and can give suggestions and advice. Robyn, Kevin, Joe and the entire staff are supportive and helpful. It is a great team. More

Save your money We took our vehicle in for service as something was leaking. The vehicle also needed an oil change. The service advisor could not find a specific leak We took our vehicle in for service as something was leaking. The vehicle also needed an oil change. The service advisor could not find a specific leak so they did the oil change, cleaned the area and suggested that we come back in 2 weeks for a recheck. He wanted to be sure that it wasn’t just a loose oil pan. We appreciated that he didn’t assume something and charge us a bunch of money. When we came to pick up the vehicle, Paul gave my son his business card and told him to give him a call in 2 weeks when he was coming. More

Rotten tomatoes The service person was rude very expensive had some service work that was not fixed terrible dust leak that was supposed to be fixed under warranty wa The service person was rude very expensive had some service work that was not fixed terrible dust leak that was supposed to be fixed under warranty was not fixed and was brought up and ignored and many other things More

New tires Great advice from Rob Reierson when receiving a recent oil change about the Marginal tread life left on my tires and the tire promotions currently r Great advice from Rob Reierson when receiving a recent oil change about the Marginal tread life left on my tires and the tire promotions currently running until November 30th. More

Great Service! I had an oil issue and Kevin got me right in for his team to check it out. They were very informative on what they were doing. Great service! Thanks K I had an oil issue and Kevin got me right in for his team to check it out. They were very informative on what they were doing. Great service! Thanks Kevin and team! More

On Star letter on need for service check A code from On Star the code was checked and corrected. A check was made for other issues on the car. The additional issues were fixed. The warrant A code from On Star the code was checked and corrected. A check was made for other issues on the car. The additional issues were fixed. The warranty service was completed More

5 star review only Because Robin does a great job. However, my car was there for 26 days. And I had to pay for front camera service again. I know they already fixed thi Because Robin does a great job. However, my car was there for 26 days. And I had to pay for front camera service again. I know they already fixed this once and there is no reason why I should’ve been charged again I only have my car serviced at Luther and it seemed as though they couldn’t find the previous service on the camera. Or they didn’t believe me. And 26 days to have my car there is ridiculous. It certainly didn’t feel as though it was a big deal to GMC but it sure was a big deal to me. The five stars are only because I do believe Robin is a great guy and good at what he does. And I don’t want my review to reflect on him personally. Besides that however, this service experience was brutal More