3,317 Reviews of Luther Family Buick GMC - Service Center
front license plate holder My experience at Luther was wonderful. I only came in to have a front license plate holder put on as I just moved here from Florida and it only requir My experience at Luther was wonderful. I only came in to have a front license plate holder put on as I just moved here from Florida and it only requires one tag. Very professional service in both parts and in the maintenance area. Definitely will be doing all my business there for sure. Thank you for showing your professionalism and courtesy to this new customer. More
1st Visit Over all I was pleased with the service both and the service of my vehicle and the parts department. however I would recommend that for someone like m Over all I was pleased with the service both and the service of my vehicle and the parts department. however I would recommend that for someone like me scheduling service with a number of things to be done, They should offer scheduling before lunch or after lunch. Or inform a person prior to The Visit that there will be a one hour delay due to lunch. More
Expectations were accepted in a gradifying manor. Service Department made a reasonable appointment to reauthorize estimated repairs from a multipoint inspection that contributed to an extended 9 hours Service Department made a reasonable appointment to reauthorize estimated repairs from a multipoint inspection that contributed to an extended 9 hours of certified repairs. The appointment was early between 8:30 AM and 9:15 AM. The accelerating drive was more than successful. Nevertheless, the rental was an appreciated feature. Sincerely, Michael Hamner More
Short wait, professional, nice waiting area with free snacks Great place to buy and awesome service. Professional and friendly. Great selection of hours for service and was able to schedule 2 days out on a h Great place to buy and awesome service. Professional and friendly. Great selection of hours for service and was able to schedule 2 days out on a holiday weekend. More
Great service I worked with Robin and as always he does a great job. He is very easy to communicate with and has always treated myself well I worked with Robin and as always he does a great job. He is very easy to communicate with and has always treated myself well More
No start Since I bought my car Luther has helped me with many problems. They are so nice and professional and even got my car done a day early. Thank you Since I bought my car Luther has helped me with many problems. They are so nice and professional and even got my car done a day early. Thank you More
Service although adequate, completes satisfaction. Equinox requirements were fulfilled according to the service intervals on engine repairs. The engine oil change that completed the service brought ar Equinox requirements were fulfilled according to the service intervals on engine repairs. The engine oil change that completed the service brought around scheduled requirements identifying maintenance perspectives formed accommodating qualities not forgotten. Sincerely, Michael Hamner More
Service Department They take the time to explain what is needed for efficient vehicle performance and answer any questions I may have. Vehicle service is fast and effic They take the time to explain what is needed for efficient vehicle performance and answer any questions I may have. Vehicle service is fast and efficient with a friendly atmosphere More
Oil change on vehicle, scheduled through work. The service experience was very good. I filled out the paper work at my business and you picked it up and serviced in a timely fashion. It was done b The service experience was very good. I filled out the paper work at my business and you picked it up and serviced in a timely fashion. It was done by noon. My issue is that my wife stopped in at 8:30 AM to get an oil change. She did not have an appointment and knew this going in, but she had 2-3 hours and thought maybe it would work. She was told that without an appointment they could not change oil. There did not appear to be any communication of trying to schedule that day or any other time. She called me and I had here swap vehicles with me. As per first sentence it was done by noon. Now I do appreciate were I work getting excellent service it is greatly appreciated. Just saying the communication with my wife did not come across very well. Thanks More
Excellent service I have been coming to Luther GMC for sometime and have been very pleased with the service I have received. The people are very pleasant and knowledge I have been coming to Luther GMC for sometime and have been very pleased with the service I have received. The people are very pleasant and knowledgeable. More