Luther Family Buick GMC - Service Center

A friendly experience I found the waiting period was fine and relaxing at the coffee bar/ lounge. The lounge was clean and the snacks were just the right items to take the I found the waiting period was fine and relaxing at the coffee bar/ lounge. The lounge was clean and the snacks were just the right items to take the edge off of my hunger. More

Excellent customer service.. Very knowledgeable and helpful. Robb was great !!! Service was speedy and I appreciated the free car wash. Thanks, I'll. Be back... And I'll be re Very knowledgeable and helpful. Robb was great !!! Service was speedy and I appreciated the free car wash. Thanks, I'll. Be back... And I'll be referring my friends. More

Great service The service was great. I would highly recommend. They were very professional and very well mannered. I will bring my vehicles back there again and The service was great. I would highly recommend. They were very professional and very well mannered. I will bring my vehicles back there again and again. More

Fast and friendly Great on-time service for my scheduled appointment. Had me in and out in record time for my oil change and tire rotation. The staff is always friendly Great on-time service for my scheduled appointment. Had me in and out in record time for my oil change and tire rotation. The staff is always friendly and helpful. More

Very informative and helpful. The price quoted was the price charged which if very important to me. Appointment set up for my convenience. Very nice people to work with. The price quoted was the price charged which if very important to me. Appointment set up for my convenience. Very nice people to work with. More

$250.00 / hr for labor I understand these programmed pricing but when the repair doesn’t take as much time as estimated it should be reduced! I was just charged $500.00 in l I understand these programmed pricing but when the repair doesn’t take as much time as estimated it should be reduced! I was just charged $500.00 in labor, coming to $259.00/hour, much more than I pay my doctor. Totally ridiculous! I will never go back to Luther for a repair and now I’m glad we did not buy our new truck from them. They would not even discuss it rationally. Pass it on stay away from Luther Buick Service Repair!!! The service agent even made fun of my name and me being a woman and wanted me to make a new appointment because my name was not Jim. More

Great service I always get great service at Luther. People are friendly and they do good work. They are efficient and go the extra mile to take care of the customer I always get great service at Luther. People are friendly and they do good work. They are efficient and go the extra mile to take care of the customer. More

Great service Could have a designated 2nd courtesy driver during busy times to pick customers up last second when there is a bunch of pickups or drop offs Could have a designated 2nd courtesy driver during busy times to pick customers up last second when there is a bunch of pickups or drop offs More

Good Job Very helpful and listened to my concerns with the truck. Found me in the waiting room and washed my vehicle is a nice service. Thanks Very helpful and listened to my concerns with the truck. Found me in the waiting room and washed my vehicle is a nice service. Thanks More

Expedient, professional & quality service. I noticed a screw in my tire & was concerned it would go flat. The service man was very professional & worked me in their busy schedule even though I I noticed a screw in my tire & was concerned it would go flat. The service man was very professional & worked me in their busy schedule even though I didn’t have an appointment. I was given a ride home, while they worked on the tires, & given a ride back after the work was completed. The work was done expediently & professionally and I was quite satisfied with the service received. More