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3,317 Reviews of Luther Family Buick GMC - Service Center
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January 12, 2019
Vehicle service review The service was first rate. The people were very helpful, courteous, and informative. Everything was explained. Professional. This is a good place to The service was first rate. The people were very helpful, courteous, and informative. Everything was explained. Professional. This is a good place to bring your vehicle to get it fixed or serviced. More
by DOCKTER_M
Verified CustomerEmployees Worked With
January 12, 2019
Great service! This is the best service center in the FM community. I highly recommend. Professional, friendly, and reasonably priced, along with a spacious waiting This is the best service center in the FM community. I highly recommend. Professional, friendly, and reasonably priced, along with a spacious waiting area? You can’t go wrong! :)) More
by kirstenellen19
January 11, 2019
Excellent service more than I’d like to pay but what isn’t? I didn’t have an appt. Paul got my truck in and fixed the same day. I’ve worked with Robin before and both men were fantastic. I didn’t have an appt. Paul got my truck in and fixed the same day. I’ve worked with Robin before and both men were fantastic. More
by D.Krier
January 11, 2019
Oil change and 35,000 mile check-up I had scheduled the appointment in advance and they got me in a little ahead of time (so I just waited for the vehicle). It was done before I thought I had scheduled the appointment in advance and they got me in a little ahead of time (so I just waited for the vehicle). It was done before I thought it would be! More
by GBAKKE
January 10, 2019
Caught in lies. I brought my 15 sierra in due to transfer case issues. Since the first winter i had it(2016) its had noticeable issues. I pretty much had given up on I brought my 15 sierra in due to transfer case issues. Since the first winter i had it(2016) its had noticeable issues. I pretty much had given up on using the 4wd all together and placed 5 80lb sandbags in the rear for traction. The 4wd has a really hard time disengaging and a loud rubbing noise. I was first told there was a linkage adjustment done. That didnt work so 36 hours later there were multiple adjustments done inside the transfercase itself. After having the vehicle for 6 days the explination is that the front tires are 10/32 and the rear are 9/32. He said we have done everything but open up the transfer case. Now my question is how do you make adjustments in the transfer case WITHOUT opening it up? I have owned 6 gm 4wd and NEVER had a problem with a 1....a 1/32 difference in tire size from front to back. Everyone i have discussed this with says that it sounds like a load of bs. Then when i finally get ahold of him today to find out if my truck is done, im told there is a stripped stud bolt on the rear pass hub. $235. Now why would I not of been informed of this in the previous 5 working days? On top of that, why was it replaced without my consent. The charges were ultimately waved but basically guarantees i will never deal with luther gmc in the future unless its a warranty issue. Especially on buying my next vehicle. More
by johnson_seth
Employees Worked With
January 10, 2019
Reliable and Concern Great service can be tough to come by and although nobody likes you he expense or the inconvenience of having a vehicle or n for repair; you can count Great service can be tough to come by and although nobody likes you he expense or the inconvenience of having a vehicle or n for repair; you can count on Luther service to make sure it is as hassle free as possible and everything is completed as expected More
by BNELSON3
Employees Worked With
January 10, 2019
Excellent Service Center Facility, Expensive 45,000 check Luther Family GMC service center is professional, clean, state-of-the-art, but not very friendly or cheap. $125 for 45,000 mile check was surprisingl Luther Family GMC service center is professional, clean, state-of-the-art, but not very friendly or cheap. $125 for 45,000 mile check was surprisingly high. A Tires Plus would do that for free. More
by YukonXLOwner
Employees Worked With
I don’t know names
January 10, 2019
Oil change Staff is very nice but the last few oil changes have taken a hour and a half to complete. That is frustrating especially when you do have an appointme Staff is very nice but the last few oil changes have taken a hour and a half to complete. That is frustrating especially when you do have an appointment and is not a walk in More
by lschulz021
January 10, 2019
Excellent experience Had a sensor replaced and had extended warrantee. Dealer took care of all the work and dealt with the warrantee company for me. Excellent service, goo Had a sensor replaced and had extended warrantee. Dealer took care of all the work and dealt with the warrantee company for me. Excellent service, good work and very nice staff. Could not be happier! More
by Mark65
Employees Worked With
January 09, 2019
Great My experience with Kevin and his staff is great. My main reason for coming to Luther is because of Kevin. Great service all the time. My experience with Kevin and his staff is great. My main reason for coming to Luther is because of Kevin. Great service all the time. More
by rich.olson2014
Employees Worked With
