Luther Family Buick GMC - Service Center

Luther Family Buick GMC has the best service department I have ever worked with. Paul and the rest of the team are extremely knowledgeable and courteous. I won’t take my vehicles anywhere else. have ever worked with. Paul and the rest of the team are extremely knowledgeable and courteous. I won’t take my vehicles anywhere else. More

The Service Center replaced the rear brake backing plates to repair the brake systems ability to modulate, control, and force the four-wheel brakes to activate and stop the Equinox LT's momentum in traffic. to repair the brake systems ability to modulate, control, and force the four-wheel brakes to activate and stop the Equinox LT's momentum in traffic. The rear brake cylinders, brake line, and fasteners were rusty and leaking. Thank you for repairing the brake system, rear brake hydraulics, and controls. The repairs are complete to manufacturer specifications and service. Satisfactory performance by your employees in the dealership. Sincerely, Michael Hamner More

Good communication, good work,on time, clean environment friendly staff,and quality work thank you friendly staff,and quality work thank you More

I had a thermostat that was sticking. I got to the dealership at a about 11. and they got me in right away and were done with the with the job before closing. I was very pleased with the I got to the dealership at a about 11. and they got me in right away and were done with the with the job before closing. I was very pleased with the service and the Friendly staff. More

Great service in a timely manner. Gave us a time estimate and it was ready prior to that time. Luther did everything to me our service visit comfortable and convenient. Gave us a time estimate and it was ready prior to that time. Luther did everything to me our service visit comfortable and convenient. More

I feel like every time I take my vehicle in I have to take it back to get it “fixed” agin. I once had them tell me a noise my car was making was “normal” for a vehicle that had over 60 thousand miles. (I take it back to get it “fixed” agin. I once had them tell me a noise my car was making was “normal” for a vehicle that had over 60 thousand miles. (I kept telling them it was not and had to be a issue with my back brakes). Then 6 months later I had my brakes completely redone. And the noise stopped. I have also had many issue with them not rotating my tires correctly. This has lead to my tires cupping and me having to replace my tires before I should have had to. I used to love taking my vehicle here and now I think after all the issues we have had over the last year with this shop I think it’s time to find a new shop. More

Cost to repair our vehicle was very reasonable. Great customer service. The service team listened our concern/issues about the vehicle and ensured we were satisfied with the service. Thank you! Great customer service. The service team listened our concern/issues about the vehicle and ensured we were satisfied with the service. Thank you! More

Excellent service as always. Robin greeted me and asked me how my vehicles were doing, in particular my 2000 Cadillac Eldorado which your veteran mechanics previously did a grea Robin greeted me and asked me how my vehicles were doing, in particular my 2000 Cadillac Eldorado which your veteran mechanics previously did a great job working on the old Northstar. Engine. I also have a GMC pickup and Buick that I bought from you. You have a great service team, Robin is excellent. More

I feel very confident that I'm receiving honest and professional service with the care of my vehicle. Staff is friendly and caring. professional service with the care of my vehicle. Staff is friendly and caring. More

Very fast and friendly. My appointment was easily scheduled and once I was at the dealership the process was smooth and seamless. The technology was impressive too. My appointment was easily scheduled and once I was at the dealership the process was smooth and seamless. The technology was impressive too. More