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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

July 18, 2021

As usual, the service department was fast, efficient, and professional. It's a good team. In the past, Terry Burner has been very helpful several times. More

by ENGER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names of those who helped me.
July 18, 2021

Service was excellent. Really enjoyed working with Tim. No pressure sale and very fair with the trade in. Will recommend to my friends and family. More

by JBLANCHARD9975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

When we switched to Ford, we have never looked back... We have received great service during the sale at Luther, and Tim held up our expectations! He was a great communicator, and kept us informed durin More

by New Pony Rider
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

We brought in our 2008 F350 for a quick lube oil change, gas model. Very disappointed in the price & the service. Did not do the courtesy vacuum or window cleaning. Inspection was not done, our windshield More

by V10EXCURSION00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service
July 17, 2021

We always receive great service. Squeezed us in with no appointment to address an issue. Employees are all friendly and efficient. Everyone is very accommodating. More

by cgp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Prompt response to initial request to look at the vehicle and figure out the issue. Part was ordered and Repair was done quicker then estimated. More

by rob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Very efficient, friendly and genuinely concerned about my service concerns! Vacuumed my vehicle, did but expect that but really appreciated it! Completed the job in less than an hour! Loved the free pop and More

by dneitzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Had oil changed and tire rotation. Quick service but no extras. Use to get carpet vacuumed and windows washed. Asked for a carwash didn't get it but did cost twice as much as it used to. More

by schulzbryon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

My truck had to be taken back for additional work that was not known on my last repair. The transition was easy and I was brought a rental car while my truck was being worked on. More

by TOMGRAVES182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Vettelson
July 16, 2021

Used the pick up and delivery service this time. Was easy to set up. Good communication. 100k service plus recommended an alignment due to tires cupping. More

by cpederson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
name unknown
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