Luther Family Ford

My tires were wearing bad so I brought my vehicle in. Ryan was in constant communication with me as to what they found that was causing the wear. He was quick to get it repaired for me. Ryan was in constant communication with me as to what they found that was causing the wear. He was quick to get it repaired for me. More

Tryg was great to work with and assisted me with my move from my 2018 lease to purchasing my 2021 F-150. Ben in finance provided me with all the details and it was a smooth and easy process. from my 2018 lease to purchasing my 2021 F-150. Ben in finance provided me with all the details and it was a smooth and easy process. More

Great truck shopping experience. We will be recommending Luther Family Ford to our friends and family. It was a pleasure to work with our salesman, Tim, and Ben in the finance dept. We found a nice truck an Luther Family Ford to our friends and family. It was a pleasure to work with our salesman, Tim, and Ben in the finance dept. We found a nice truck and we will be proud to own it. More

Service was quick, efficient, and the staff at the dealership kept me well informed through the process. I like having the text updates. The courtesy drivers were very nice. Great customer service ov dealership kept me well informed through the process. I like having the text updates. The courtesy drivers were very nice. Great customer service overall, and we definitely will be a returning customer. More

As usual, the service was excellent. Your employees are courteous, thorough, efficient and very helpful. Your customer service rep at the service desk was extremely helpful in showing me how to use Ford Re courteous, thorough, efficient and very helpful. Your customer service rep at the service desk was extremely helpful in showing me how to use Ford Rewards. More

Their company policy about having to test drive a Vehicle before you could put a down payment on it made it difficult to purchase this vehicle. It cost me a days worth of billable hours. Also there was way t before you could put a down payment on it made it difficult to purchase this vehicle. It cost me a days worth of billable hours. Also there was way to much sales pressure to purchase additional products. More

Salesman was very thourough about explaining the features and pricing of my new F-150. Will definitely be doing business again with them in the future. and pricing of my new F-150. Will definitely be doing business again with them in the future. More

I made an appointment for a recall, and I said last time I was there they didn't have all the parts for the other recall..the guys said I see something about that on your file..so I got to Luther Ford and t I was there they didn't have all the parts for the other recall..the guys said I see something about that on your file..so I got to Luther Ford and they tell me it was done last time...I said well my tailgate still doesn't work..they said well it works today..so swing by when it doesn't work..I said it's pretty much all the time and I live an hour away...so I'm supposed to just hope it doesn't work someday when I'm near the Ford dealership?? They said its probably a cold weather thing that it won't work..I said it hasn't worked in cold or hot...but this is how it goes...so anyway it's not fixed...good job Ford More

Service was great and thorough, they even gave me a great price on my oil change. I am very pleased with the service I received. price on my oil change. I am very pleased with the service I received. More

Pleasant and Professional crew! We presented them with a Pleasant and Professional crew! We presented them with a difficult task to diagnose and they came through for us! Thanks to Scott and his tech for Pleasant and Professional crew! We presented them with a difficult task to diagnose and they came through for us! Thanks to Scott and his tech for the hard work! More