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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
June 24, 2023
Really nice sales people and overall good experience. Nice lobby area and prepared our car in advance. Nice lobby area and prepared our car in advance. More
by Mstaggs71
Verified Customer
June 24, 2023
Friendly service staff and everyone treated me well. Service was great and completed in a timely manner. Service was great and completed in a timely manner. More
by william.frazier
Employees Worked With
June 23, 2023
Service was fast, ez schedule wait time was minimal, guy in the phone was nice! Thanks in the phone was nice! Thanks More
by Mattallen
Employees Worked With
June 23, 2023
Demetrius was the service tech I worked with, and he was very helpful and professional. He made me feel comfortable in confident in the service I was getting, kept me up to date, and responded quickly when very helpful and professional. He made me feel comfortable in confident in the service I was getting, kept me up to date, and responded quickly when I reached out! I also had contact with Jennifer Brinkman who was extremely helpful with the issues I had! More
by Ashley.setter.1
Employees Worked With
Demetrius (unsure of last name) and Jennifer Brinkman
June 22, 2023
Steve and the team are great. They always look for the best option and lowest cost. They always look for the best option and lowest cost. More
by Sidlien6446
Employees Worked With
June 21, 2023
Sales and finance were all excellent. I never felt pressured to add anything extra I didn't want in terms of services or accessories and I felt very informed and comfortable throughout th I never felt pressured to add anything extra I didn't want in terms of services or accessories and I felt very informed and comfortable throughout the whole process. I was able to get in and out with my new vehicle within under 2 hours. Overall I would highly recommend this dealership for positive experience and kind atmosphere. More
by j.scherb17
June 20, 2023
Terry Wicklow has been my sales person for two leases and now the purchase of a 2023 escape. Terry has always been professional and answered any questions I might have had. If I thought he did a bad job I wo now the purchase of a 2023 escape. Terry has always been professional and answered any questions I might have had. If I thought he did a bad job I would’ve gone with him for my 2nd lease let alone a purchase of an item in excess of $30,000+. More
by MUNGTONG
June 19, 2023
Oil change, nothing went wrong. Yay! Not sure what else to say, I’m a ford guy, so I might be biased! Yay! Not sure what else to say, I’m a ford guy, so I might be biased! More
by BRANDONC7
Employees Worked With
June 19, 2023
I was passing thru Fargo when my change oilight indicator came on. Pulled in to the quick lane at Luther Ford and was treated like a local. Fantastic, thorough service. came on. Pulled in to the quick lane at Luther Ford and was treated like a local. Fantastic, thorough service. More
by hdutyknutson
Employees Worked With
Unsure of the young lady that approached me in line. But she is great at her job. Fo
