Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
June 07, 2023
Always treat me well! Customer service is great! Keep up the great work! Cassie does a great job at the service checkout desk and is very fun and engaging! Customer service is great! Keep up the great work! Cassie does a great job at the service checkout desk and is very fun and engaging! More
by marntson
Verified CustomerEmployees Worked With
Cassie
June 07, 2023
Pleased to bring both Ford vehicles in for service work, excellent customer service, with a dedicated staff. excellent customer service, with a dedicated staff. More
by chad.d.smith.nfg
June 07, 2023
Always treat me well! Customer service is great! Keep up the great work! Cassie does a great job at the service checkout desk and is very fun and engaging! Customer service is great! Keep up the great work! Cassie does a great job at the service checkout desk and is very fun and engaging! More
by marntson
Employees Worked With
Cassie
June 07, 2023
The service advisors were very friendly and knowledgeable. They kept me informed and had my pickup done the same day. knowledgeable. They kept me informed and had my pickup done the same day. More
by Gordy
June 07, 2023
Service excellence with kindness and compassion. Welcoming, efficient, thorough, knowledgeable, personable, a fabulous experience from beginning to end. Welcoming, efficient, thorough, knowledgeable, personable, a fabulous experience from beginning to end. More
by sprague.ma
June 07, 2023
Everyone there is pleasant and professional. I trust what they are telling me. Respectful of my time. Great place and people! I trust what they are telling me. Respectful of my time. Great place and people! More
by dkf_hkymom
June 06, 2023
I'm very satisfied with experience of purchasing my Ford f150 . The salesperson did a excellent job working with me. I would just like to say Luther Ford is a excellent place to shop for a vehicle. f150 . The salesperson did a excellent job working with me. I would just like to say Luther Ford is a excellent place to shop for a vehicle. More
by JMAMBELCOURT1
June 06, 2023
Came in for the works. Fast and friendly service. Girl at the service desk asked if I had the app. I did and was able to use points to pay the bill. Fast and friendly service. Girl at the service desk asked if I had the app. I did and was able to use points to pay the bill. More
by darylhanso25
Employees Worked With
June 02, 2023
Very NICE people . Willing to help you and fast service .Prices could use some adjusting, pretty high . I will enjoy going back there for work done on my Ford Taurse . Willing to help you and fast service .Prices could use some adjusting, pretty high . I will enjoy going back there for work done on my Ford Taurse . More
by KimberlyJenson
Employees Worked With
Can't remember HIS name , sorry ...
June 01, 2023
The dealership is great however, the service department needs some work. I've been coming to luther ever since I bought my pickup from them. The last couple years the service has gone down hill. I made my needs some work. I've been coming to luther ever since I bought my pickup from them. The last couple years the service has gone down hill. I made my last appointment about a month in advance and only got half the work done I wanted. More
by shadowfox141
Employees Worked With
I don't recall the gentleman name but he was nice.
