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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

March 30, 2023

The service department completed the recall work properly once we got it in. The problem is it was almost two weeks to get an appointment. More

by HANSGWALLIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

I always feel my vehicle is in dependable condition after being serviced at Luther Ford. They are great at making sure you understand what has been completed or needs to be done. Thank you! Richard and More

by skypilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica barningha
March 29, 2023

Great dealership to work with. Trevor Mell kept us updated and was awesome about getting us rolling in our new vehicle. More

by SHILLIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Mell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Oil change was done quickly and accepted my service coupon from my home town Ford dealer More

by Rbaumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Friendly staff,, awesome dealer Terry Wicklow and great finance manager Ethan. Would return again. Thanks😊 More

by riceking59016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Easy online scheduling and follow-up from the Luther team. Vehicle was dropped off, work completed and a friendly call to let me know the work was done sooner than I expected. Great overall experience More

by lane5515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Good, fast service and very affordable. Replaced a recalled part for free along with explaining future issues my car could run into.. More

by AustinB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

CURTIOUS, FRIENDLY, AND CARING! THANK YOU! I WILL RECOMMEND LUTHER FAMILY FORD TO ALL MY FAMILY AND FRIENDS! More

by Trudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Great service. Best in class everyone had a smile and welcomed conversation. Snack and coffee hit the d at pot. More

by jleiviska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
March 28, 2023

Everyone on staff was very helpful and professional. Service was quick. Happy with courteous shuttle. More

by lacie.teigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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