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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

March 13, 2023

Great customer service! Both with scheduling service, and all while car was in for service More

by ltkmohl
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anna ?
March 12, 2023

Prompt, fast, courteous and reasonably priced Service. I requested the same service as last time and they did exactly that. More

by JT
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Luther Family Ford a very friendly, low pressure dealership. Jarod Schlomann is very friendly and professional to work with. More

by TCHOGENSON
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Schlomann
March 11, 2023

It is a good dealership. It was able to get my car in and out working the day and resolve the issue in a reasonable time frame. More

by Abby F
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Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Very courteous and helpful. High level of knowledge and professionalism. I would send. All my friends and family here. More

by tmiskavige
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

I was very impressed with how they treated my family and the loner vehicle I was able to use while my vehicle was being worked on. Thank you so much! More

by Michelle
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Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

They always work hard to give great service in the least time. Everyone is also very friendly More

by ELMRIVER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Noah Bechtold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Bechtold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Blank
March 08, 2023

I have been having issues each time I bring my vehicle in. This time I woke up to a flat tire. When they filled it something apparently got bent. Although, Luke came to help and he was great! More

by jahraherlfle
Recommend Dealer
No
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Luther Family Ford responded

Good Afternoon, Again we do apologize and made every effort to rectify your concern. It appears the valve stem may have gotten stuck while inflating the tires, occasionally that can occur. I have no record of any previous issues that you have experienced and would love to hear more. Please contact the dealership directly if you want to share more information.

March 06, 2023

My vehicle was inoperable. I called for an appointment and the soonest I could get in was 18 days away. This is a trend- a month before it took 15 days to get an oil change app More

by bberce1958
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
March 06, 2023

Nice place. Clean and Friendly. Helpful staff. Getting parts seems to be troublesome though. Been waiting for parts to fix my LCD about 5 months now. More

by jtthrow
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Unknown persons
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