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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
February 20, 2023
Courteous service usually able to explain repair in layman's terms. Repairs/service done in a timely manner when scheduled. layman's terms. Repairs/service done in a timely manner when scheduled. More
by mark.wire
Verified CustomerEmployees Worked With
February 19, 2023
Luther Ford has a convenient location with easy access. Staff is always friendly and knowledgeable Staff is always friendly and knowledgeable More
by BHLD
Employees Worked With
February 19, 2023
Great dealership with top notch service department. Jennifer is a wonderful manager with a awesome team. Jennifer is a wonderful manager with a awesome team. More
by chris
February 19, 2023
People here are friendly and very helpful. Service is good and work is done right! Service is good and work is done right! More
by FUNFAR49
Employees Worked With
February 19, 2023
Very friendly staff, my salesman and finance advisor were very knowledgeable, helpful and professional. The establishment was very clean and organized. very knowledgeable, helpful and professional. The establishment was very clean and organized. More
by dswartz
Employees Worked With
Ashford Swenson
February 18, 2023
Terry was extremely helpful. He was thorough and had one of the most extroverted and kind personalities of any dealers I have ever experienced. He was thorough and had one of the most extroverted and kind personalities of any dealers I have ever experienced. More
by Jess
Employees Worked With
February 18, 2023
Bad communication. Initial call was disappointing. Person that answered had little knowledge and bad customer service skills. Initial call was disappointing. Person that answered had little knowledge and bad customer service skills. More
by Matthew
Employees Worked With
February 17, 2023
I had an oil change and they did a very good job. they showed me all my filters and everything that need to be done. And I really appreciated that and it only took him a 1/2 an hour it was great. they showed me all my filters and everything that need to be done. And I really appreciated that and it only took him a 1/2 an hour it was great. More
by lori.nord
February 17, 2023
No one ever called or emailed. I even emailed outside cars.com and nothing back from them either. I ended up buying a truck elsewhere. I even emailed outside cars.com and nothing back from them either. I ended up buying a truck elsewhere. More
by cslucas2007
Employees Worked With
None,
February 17, 2023
Friendly staff who always get me answers to all my questions. All departments are top-notch! questions. All departments are top-notch! More
by BBUNN0
