Luther Family Ford - Service Center

Sales manager and service department are exceptional! They are very accommodating and address all concerns in a timely manner. They are very accommodating and address all concerns in a timely manner. More

Service was great! Right from start to finish! Awesome!! Thats why I always come back!! Right from start to finish! Awesome!! Thats why I always come back!! More

As always, Luther Family Ford Service Department was everything I could ask for! Vehicle work completed as discussed and, in the time, estimated. Very happy with the work. everything I could ask for! Vehicle work completed as discussed and, in the time, estimated. Very happy with the work. More

Got me in without an appointment. Granted it took a bit to get time and parts but that was expected. Also found my warranty and costed me around $3000 less because of it. Hassle free Granted it took a bit to get time and parts but that was expected. Also found my warranty and costed me around $3000 less because of it. Hassle free. Thanks guys More

It was so easy to work with Eric. And he kept me informed about everything. Thanks And he kept me informed about everything. Thanks More

We are from Illinois and an message indicating drive train fault appeared on 2020 escape instrument panel. You investigated issue concluded it was a programming problem. It was corrected and we were on train fault appeared on 2020 escape instrument panel. You investigated issue concluded it was a programming problem. It was corrected and we were on our way the same day. More

I did not have an appointment, but the staff at Luther Family Ford went out of their way to provide quick and quality service for my car. Family Ford went out of their way to provide quick and quality service for my car. More

Very happy with the service we get at Luther Ford, everybody shows such professionalism and everything is done in a timely matter everybody shows such professionalism and everything is done in a timely matter More

Strong customer service. Worked hard to fit me in and then exceeded expectations. Great Shop! Worked hard to fit me in and then exceeded expectations. Great Shop! More

Poor service. I took my car in for a recall on the transmission, only for them to not fix anything but still charge me 150 bucks. Also the representative was extre I took my car in for a recall on the transmission, only for them to not fix anything but still charge me 150 bucks. Also the representative was extremely rude and gave really no reasoning as to why it was not fixed other than it was not broke enough. More