Luther Family Ford - Service Center

They were very nice and willing to spend the time to explain to me the problem and how to prevent it in the future. Thanks to Brian explain to me the problem and how to prevent it in the future. Thanks to Brian More

Service was great in & out of there in less then 30 min. on a Saturday on a Saturday More

Clear communication. Honest conversation about required and elective maintenance. Reasonable price. Free oil change through Ford Rewards. Honest conversation about required and elective maintenance. Reasonable price. Free oil change through Ford Rewards. More

Great people to get your servicing needs. Luther Family Ford exceeded my expectations at a dealership. Luther Family Ford exceeded my expectations at a dealership. More

Short wait time and very well explains what they did. Very pleased with the service Very pleased with the service More

I LOVE THIS PLACE! I WOULD DEFINITELY RECOMMEND IT! GREAT SERVICE GREAT PEOPLE! WOW WOW WOW I WOULD DEFINITELY RECOMMEND IT! GREAT SERVICE GREAT PEOPLE! WOW WOW WOW More

Great service highly recommend People at the shop are very nice and have excellent customer service very nice and have excellent customer service More

the wear very good with my pickup oil change had to wit only obout 30 min will be back thank Roy E. only obout 30 min will be back thank Roy E. More

Every time I've received a service at this location, they've completed it wrong and have had to redo it (after I leave with my car thinking it's fixed). The first time they didn't believe me regarding m they've completed it wrong and have had to redo it (after I leave with my car thinking it's fixed). The first time they didn't believe me regarding my brake booster going out and said it was my brake pads (told me they checked my brake booster and it was fine). They obviously didn't check (or wanted to squeeze money out of me as the brake booster was covered by warranty but the brake pads were not). I left the dealership and after 5 minutes of driving, I had no brakes at all. I had to drive it back (an extremely dangerous situation) and tell them they didn't fix it. It turns out it was indeed my brake booster that failed (which I told them originally was my problem). During this recent visit, I had to get two service repairs done regarding recalls on my car. Dropped it off and picked it up 5 hours later. I got a call the next morning saying they put in the wrong airbag for my car and that they needed to send a technician out to my car to put in the correct airbag. My trust in their work has diminished to nothing. More

The dealership was prompt and curtious. They also came and updated me on my vehicles status. They also came and updated me on my vehicles status. More