Luther Family Ford - Service Center

The oil change was performed quickly and I liked that they let my grandson pick out a matchbox car. they let my grandson pick out a matchbox car. More

Great customer service and comfortable waiting area. I'm a regular and have had for the most part timely service. I'm a regular and have had for the most part timely service. More

Service Department was quick and the technician was friendly and informative on what was completed during the service. friendly and informative on what was completed during the service. More

Once again, excellent service work done by the Luther Family Ford Service Center. My appointment was at 10:30 AM. I was a few minutes early. The work started at 10:30 AM as scheduled. Took the allotte Family Ford Service Center. My appointment was at 10:30 AM. I was a few minutes early. The work started at 10:30 AM as scheduled. Took the allotted time as scheduled and the cost was what was told. Everything was great! More

Luther's service was good but they needed Ford's approval for a warranty repair. Ford's delay in approving a warranty item caused me to be without my truck overnight. So Luther was good but not impressed wit for a warranty repair. Ford's delay in approving a warranty item caused me to be without my truck overnight. So Luther was good but not impressed with Ford. More

Fast quick and friendly! Great place for service. Down to earth crew and good coffee. Great place for service. Down to earth crew and good coffee. More

Fantastic service! Fast and friendly customer service and very comfortable waiting area for customers! Will definitely come back! Fast and friendly customer service and very comfortable waiting area for customers! Will definitely come back! More

Always friendly and easy to deal with. Explain what was done and address questions. Great cookies. Explain what was done and address questions. Great cookies. More

work went quick, staff was friendly ford app helped with the recall just a smoth transaction the recall just a smoth transaction More

It was my first time there on my own and I didn’t know exactly what the procedure was. I was in line at the quick oil change. They just came up gave me a number and put it on my window and asked me what I exactly what the procedure was. I was in line at the quick oil change. They just came up gave me a number and put it on my window and asked me what I wanted done. I just felt that I could’ve had some direction given to me at that time. While I was waiting which was over two hours I finally got out of my car and went indoors because cars weren’t moving. I understand when there is a shortage of help which is what the case was. So I patiently waited because I had nowhere to go. When the technician came to tell me about my car he was very nice included me in on everything as well as the lady at the cashiers desk because that was another thing I was not familiar with. Other than that I think it was over all an OK visit. One of my major concerns is the chairs they have while you’re waiting for your vehicle to get done. They’re like a stuffed Adirondack chair and very uncomfortable and they look quite old. They just lean back way too far like an Adirondack chair and a little difficult to get out of if sitting all the way back in the chair. More