Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,825 Reviews of Luther Family Ford - Service Center
Sort by
February 09, 2022
Service was great. Wait time was short. Staff was courteous and friendly. Waiting area comfortable. courteous and friendly. Waiting area comfortable. More
by sebossert
Verified CustomerEmployees Worked With
Other Employees :
Travis Dickinson
February 08, 2022
The main reason I brought my pickup in was because the sun room seems leak. I was told this is how it is and said there is nothing they could do. I mentioned a running board issue and they said they would sun room seems leak. I was told this is how it is and said there is nothing they could do. I mentioned a running board issue and they said they would look at it. They told me it was fix. It isn’t. I called back to get it back in and they sent me to the national schedular who said it would be not till March 2. A month?!?! More
by kpaape
Employees Worked With
February 04, 2022
My wife and I have enjoyed working with the staff at Luther Ford. From sales to service, they've been great. Luther Ford. From sales to service, they've been great. More
by kjnorman
February 04, 2022
The service advisors are very easy to work with. It was very easy to set an appointment. very easy to set an appointment. More
by SAHELMER
February 03, 2022
We scheduled an appointment for service to include several issues. We were given an appointment date and time and a quick thought from the service department as to what it could be. The appointment several issues. We were given an appointment date and time and a quick thought from the service department as to what it could be. The appointment reminders were helpful and the check-in time was useful. They diagnosed the problem, gave us an estimate, fixed the three problems and we had our vehicle back the next day. More
by schwartz0
Employees Worked With
Cannot remember names. All very professional
February 03, 2022
The service I received on my 2020 Escape was done with care & in a timely manner. As always, I was impressed with the service done at Luther Family Ford. care & in a timely manner. As always, I was impressed with the service done at Luther Family Ford. More
by Retired and loving it
Employees Worked With
Other Employees :
Travis Dickinson, Justin Raymond
February 02, 2022
Very good service. It was quick and easy! Very reasonable price as well, spent more at Jiffy lube for an oil change and wasn’t as impressed. price as well, spent more at Jiffy lube for an oil change and wasn’t as impressed. More
by BABJOHN
Employees Worked With
February 01, 2022
The check-in individual was very polite (his first day), service was timely, they let me know what rattle noise was (I wished they could of tightened fastener so I didn’t have to make another appt.) and I service was timely, they let me know what rattle noise was (I wished they could of tightened fastener so I didn’t have to make another appt.) and I got assistance on MyFord app. More
by heggenr
Employees Worked With
Cameron
