2,825 Reviews of Luther Family Ford - Service Center
great job!!.In and out in a short amount of time! Had great job!!.In and out in a short amount of time! Had oil change and tires rotated. I sit up appoint a head of time. great job!!.In and out in a short amount of time! Had oil change and tires rotated. I sit up appoint a head of time. More
Fast, easy service, able to get ahold of via phone to answer questions before making appointment and have price quotes. It was my first time there I had no idea where to go but everything was labeled wel answer questions before making appointment and have price quotes. It was my first time there I had no idea where to go but everything was labeled well More
I always receive excellent service when I use your quick lane area!! They always explain what they did and whether I need to keep an eye on things which could cause me trouble !!! lane area!! They always explain what they did and whether I need to keep an eye on things which could cause me trouble !!! More
We have bought an Edge and a Escape both new from Luther and have been very please with them. All service has been done in a timely manner and with courtesy. and have been very please with them. All service has been done in a timely manner and with courtesy. More
Very transparent with their service cost quotes. Great at keeping you informed of the status of your repairs. Very up to date on their text and email notifications about your vehicle repair status. keeping you informed of the status of your repairs. Very up to date on their text and email notifications about your vehicle repair status. More
Good service! Friendly personnel and explained the work that was completed. Price was fair. Social distancing in the lobby while I awaited. will bring vehicle back. that was completed. Price was fair. Social distancing in the lobby while I awaited. will bring vehicle back. More
Great service, Friendly staff. Promised done when done. Service sheet was easy to understand. I would go nowhere else. I would highly recommend. I plan to return. Service sheet was easy to understand. I would go nowhere else. I would highly recommend. I plan to return. More
As always, the service department did a fantastic job completing my work order requested. They were in constant contact with me providing updates and status. Could not be happier! completing my work order requested. They were in constant contact with me providing updates and status. Could not be happier! More
Oil changes service is always quick and easy with courteous technicians. Waiting area is also clean making it an easy, yet pleasant, task to perform. Not sure who I worked with in the service dept, b courteous technicians. Waiting area is also clean making it an easy, yet pleasant, task to perform. Not sure who I worked with in the service dept, but the person who came out to walk through the performed tasks with me (she had colorful hair - I took my best guess as to who that was in the roster provided) was very friendly and professional. The individuals who greeted me (I don't recall who they were) at the initial conversation were also great. I'll continue to come back for routine maintenance and additional service if needed. More
As noted previously, have had no trouble. Explained the problem , made an appointment, brought the vehicle in and they fixed it. Vehicle ready and they explained the problem. Gave ride Home and called when problem , made an appointment, brought the vehicle in and they fixed it. Vehicle ready and they explained the problem. Gave ride Home and called when ready. Picked us up and gave ride back to Vehicle. More