2,825 Reviews of Luther Family Ford - Service Center
Kind, knowledgeable, efficient staff! Will do business with again! Awesome customer service! Free refreshments while you wait! Will do business with again! Awesome customer service! Free refreshments while you wait! More
The service was fast, efficient, and done correctly, I had an oil and filter change, ties rotated, and the car and air filters changed Whivh was very cost effective. had an oil and filter change, ties rotated, and the car and air filters changed Whivh was very cost effective. More
Ordered the right parts and confirmed with me about an extra part that wasn't needed but they had ordered by mistake. Very good service. extra part that wasn't needed but they had ordered by mistake. Very good service. More
Good, prompt service at the quick lane for an oil change. Staff was helpful and efficient Staff was helpful and efficient More
It was quick and they were very polite and professional. It was a great experience. It was a great experience. More
I came for a drop in oil change. Everything was great and I got out of there in in a short amount of time period the only only thing I would say where improvement is needed is that Everything was great and I got out of there in in a short amount of time period the only only thing I would say where improvement is needed is that I pulled up to the garage Bay and nobody came out to greet me or check me in. After about 5 minutes I just went into the shop area area and found someone to help me. Not a big deal. Everything else was good More
I had an appointment but the part didn't get ordered, so I was rescheduled. Dropped my truck off, part was installed, BUT, when I got home I had to clean the inside of the door panel which was removed to in I was rescheduled. Dropped my truck off, part was installed, BUT, when I got home I had to clean the inside of the door panel which was removed to install the outside keypad. The very least for the amount dealership services cost, is to wipe down the areas where the techs work on a vehicle. There was dirty smudges on the plastic panel and edges tfrom removing and replacing the panel. For the money, just give the vehicle a courtesy clean please! More
Very friendly courteous staff in each area I went. Fast clean efficient work. Extremely happy with my service at Luther Ford. Thank you! Fast clean efficient work. Extremely happy with my service at Luther Ford. Thank you! More
Staff that works in quick lane is friendly, easy to talk to, knowledgable and provide quick turnaround for service. to, knowledgable and provide quick turnaround for service. More