Luther Kia of Bloomington

Great to work with. Highly recomended! Wil tell my friends Great Sales Rep. All transactions were clean and smooth. Will be looking forward to work with the service dept. Will tell my friends about it. Thanks Great Sales Rep. All transactions were clean and smooth. Will be looking forward to work with the service dept. Will tell my friends about it. Thanks, More

Very friendly , not pushy to get you into a vehicle. Sales person very knowledgeable of vehicles selling. Great experience would recommend to anyone looking for a g , not pushy to get you into a vehicle. Sales person very knowledgeable of vehicles selling. Great experience would recommend to anyone looking for a great deal and car. More

Poor customer service, great vehicle I bought a Kia Sorento in March of 2017. I love the vehicle, it is spacious, easy to handle and good gas mileage. I have only had one issue with the I bought a Kia Sorento in March of 2017. I love the vehicle, it is spacious, easy to handle and good gas mileage. I have only had one issue with the vehicle. When it sits for a few days, the battery dies. I bought the vehicle with a warranty and bought an additional warranty for the vehicle. Since March there were 2 instances of being out of town and returning to a vehicle that won't start. After towing it to a dealer, it was determined that there was an electrical issue (at the Inver Grove Kia) but the exact issue was not found so it could not be fixed. Again, after returning from out of town the vehicle won't start again. After over 4 hours of talking with 2 different Kia dealerships and the roadside service, there is still no resolution. Each time I speak with a different person I get a different answer, nothing is consistent and the customer service is inadequate for such a large dealership. I highly recommend this vehicle but I suggest you proceed with caution and low expectations if buying from this dealership. More

I will never buy from a Luther again I’ve had issues with my used car I bought with them from day one. I’ve only had my car a year and I’m still fixing the issues on the car. We brought i I’ve had issues with my used car I bought with them from day one. I’ve only had my car a year and I’m still fixing the issues on the car. We brought it in because when I got my oil changed, they said there was a leak. So we brought it to Luther under their warranty. They insisted there was no oil leak. Once again, we were told that there was an oil leak in the same spot. But now we aren’t under warranty. They scam us so they don’t have to fix what was their problem to fix. Never will buy from another Luther ever again. Poor excuse of a dealership. We’ve also had issues with our radio they said they fixed, but it’s still doing the same thing and I’ve been having to waste hours traveling to them to attempt to fix this car with them. We are still trying to fix this issue a year later. More

Excellent customer service! Very happy with the attention to us given by Chris Stelljes! Very accommodating! Also very happy with Justin Harrsch (Bus. Mgr) with going over all Very happy with the attention to us given by Chris Stelljes! Very accommodating! Also very happy with Justin Harrsch (Bus. Mgr) with going over all the forms we had to sign and taking extra time to get correct forms for out of state sale (as we live in SD). . And taking care of us and taking the extra time to get things done for us - remote start and heated seats (after market) and arranging to get this done for us very quickly......so we can now enjoy our new vehicle. We were very happy with the deal provided on our new 2018 Optima S. These guys fully understand how GOOD customer service works! More

Great Service The Service Dept rectified the problem I was having with balancing the tires properly, to make sure that I was fully satisfied. I really appreciate th The Service Dept rectified the problem I was having with balancing the tires properly, to make sure that I was fully satisfied. I really appreciate the level of service I get from Bloomington Luther KIA. More

I got the deal I wanted, it just took multiple trips I went the first time to test drive a Kia Sedona, liked the look and feel, but the price and down payment was hard to handle. So I looked at other op I went the first time to test drive a Kia Sedona, liked the look and feel, but the price and down payment was hard to handle. So I looked at other options. After looking, I still liked the Kia and so I emailed my salesman (Victor) and he told me we could work a deal out if I came in. I shuffled things around and found time to come in. I told him my price and down payment options. He sent them to the night manager (don't remember the name) to crunch the numbers. He (the manager) came back 10 minutes or so later and said he couldn't do anything for me. No wiggle room whatsoever. I drove 20 minutes to get here to leave in 15 minutes. I was very upset. Thankfully, Victor talked to another manager and they were able to make me an offer that I accepted. More

Just great service, so happy with my new sportage😀 Chris Stella's is the best sales person I have every delt with! Everything was jest perfect. I will always go to this Kia dealership and also tell oth Chris Stella's is the best sales person I have every delt with! Everything was jest perfect. I will always go to this Kia dealership and also tell others what a great place this is. More

They get it Have had my 2014 Sorento here for oil change to try it out and was so pleased I've been back many times. Joe noticed it was running a little off and a Have had my 2014 Sorento here for oil change to try it out and was so pleased I've been back many times. Joe noticed it was running a little off and asked me to schedule a time to have it looked at. Above and beyond and all covered under the warranty. Won my respect and my business! More

Pleasant salesperson; nice surroundings. Happy overall. No complaints at this point. Will drive the car, have the oil changed before winter and see if any issues come up. Thank you. Happy overall. No complaints at this point. Will drive the car, have the oil changed before winter and see if any issues come up. Thank you. More