Luther Kia of Inver Grove

VERY GOOD. Quick turn around From start to finish the entire process was explained thoroughly. I was offered additional products. I was given the price and it d Quick turn around From start to finish the entire process was explained thoroughly. I was offered additional products. I was given the price and it didn't change after the work was completed. More

Excellent Very kindly gave me a coupon to use until I got home to send a picture of the coupon! home to send a picture of the coupon! More

I was browsing around looking at other vehicles and met a good few pushy people. The salesman at Luther KIA was great, and didn't at all put any pressure on, but rather got the vehicle fixed up and ready to good few pushy people. The salesman at Luther KIA was great, and didn't at all put any pressure on, but rather got the vehicle fixed up and ready to go. I really, really appreciate that. More

Easy. Fast. Courteous. That's all I have to say. He was nice and thorough. I will be back. Fast. Courteous. That's all I have to say. He was nice and thorough. I will be back. More

Patronizing IGH Nissan service has been a plus experience, performed in an acceptable time. On my recent visit, I had told the check-in person I had a $10 discount from IGH. He said ok. Later, experience, performed in an acceptable time. On my recent visit, I had told the check-in person I had a $10 discount from IGH. He said ok. Later, after I paid the bill, I checked it and found no discount. Called and was told a credit to my card would be initiated. Another thing, which has irritated me is, I discovered I was always being charged for 6 qts of oil. My manual states 5.2 qts with filter. When I change it myself, I use five qts, which registers full on my dipstick. ??? More

Don't have car clean or inspected. Heated seats don't work. It took 3 hours. Should have been 20 min Heated seats don't work. It took 3 hours. Should have been 20 min More

Good service, but took way too long considering I had an appointment for a basic oil change with no additional work or checks being done. 1 hour 45 minutes out the door is pretty long. appointment for a basic oil change with no additional work or checks being done. 1 hour 45 minutes out the door is pretty long. More

Excellent service and communication, I appreciate having a place I trust. I have recommended them to family, co-workers, and friends. a place I trust. I have recommended them to family, co-workers, and friends. More

In spite of the revolving door of folks in the service department, the service that I received this time was good. department, the service that I received this time was good. More

The team we work with is great They are prompt thorough, and make it very easy. All vehicle vehicles are always exactly what they say. and make it very easy. All vehicle vehicles are always exactly what they say. More