Luther Kia of Inver Grove

Very friendly staff. Went a couple of extra miles to make the deal go through. I recommend this dealership. I am a person of few words but this was worth writing. Went a couple of extra miles to make the deal go through. I recommend this dealership. I am a person of few words but this was worth writing. More

Person working with me was thorough, knowledgeable, and understanding He was able to tell me what services I needed and was able to schedule them for me at another date understanding He was able to tell me what services I needed and was able to schedule them for me at another date More

The staff was courteous and easy to work with. It was a very good experience. It was a very good experience. More

Igor helped me from the start and it was nice he took videos of the vehicles. Everything was ready to go when I got there. videos of the vehicles. Everything was ready to go when I got there. More

I had a recall for C-pillar garnish. All went well with the side pieces that were replaced. I am concerned that they didn't replace the piece that actually is loose along the top of the All went well with the side pieces that were replaced. I am concerned that they didn't replace the piece that actually is loose along the top of the trunk. More

We had our car towed to the dealership after a traumatic event. They were helpful, efficient and they diagnosed and addressed the problem. event. They were helpful, efficient and they diagnosed and addressed the problem. More

It took 3 days again to hear anything back from service department. Once Dave Borgen called, things moved along much better. Other than Dave, rest of service staff is very poor about responding to emails a department. Once Dave Borgen called, things moved along much better. Other than Dave, rest of service staff is very poor about responding to emails and/or phone messages left. More

Poor customer service when it came to my appointment, they weren’t tracking the fact that I needed a new handle for my car which is the main reason why I made the appointment. They also seemed to be anno they weren’t tracking the fact that I needed a new handle for my car which is the main reason why I made the appointment. They also seemed to be annoyed because I asked for a military discount and had to change the bill. They seemed very fake, although the cashier lady was very nice and seemed genuine More

Pleasant, thorough, accommodating. Didn't take long at all, was in and out in no time. Didn't take long at all, was in and out in no time. More

Our salesman Joe Ray was such a great guy to work with! Everything was so quick and easy,the best experience in buying a new car we've ever had! Everything was so quick and easy,the best experience in buying a new car we've ever had! More