Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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The advisor was great. He kept me informed of the progress of my repair. The customer waiting area was very clean and they provide coffee, water and snacks. We will continu He kept me informed of the progress of my repair. The customer waiting area was very clean and they provide coffee, water and snacks. We will continue having our car serviced here. More
The service and communication was the best we have ever had a multiple car service dealers! We will continue to have Luther KIA at the top of the list. had a multiple car service dealers! We will continue to have Luther KIA at the top of the list. More
Dishonest sales practices – Sold my reserved car out from under me The vehicle was in transit. I had a formal deposit on a 2027 Telluride Hybrid SX-P (VIN ending in 017145) to ensure it would be ready for under me The vehicle was in transit. I had a formal deposit on a 2027 Telluride Hybrid SX-P (VIN ending in 017145) to ensure it would be ready for my wife’s birthday (One month from the booking date). When the car was due, my salesperson attempted to cheat me by claiming the vehicle was "delayed until June." I discovered this was a lie through the Kia Access app, which showed the VIN had already been registered to another person’s account. When I confronted the General Sales Manager, he admitted they had "accidentally sold" the car I had a deposit on. They knowingly lied about a delay to cover up the fact that they sold my reserved vehicle to someone else. It is a complete breach of trust and a total lack of integrity. I’ve cancelled my deal and will be taking my business to a dealership that doesn't treat its customers with such dishonesty. Do not trust their "reservations." More
















