Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 5,363 reviews
Took 2. 5 months and the problem still exists. Was told a computer module ordered. They never installed. Instead replaced all the sensors AGAIN, as previous t 5 months and the problem still exists. Was told a computer module ordered. They never installed. Instead replaced all the sensors AGAIN, as previous time the vehicle was brought in for the same issue! This was the 3rd time, 5 months total, to fix the same issue. The car was returned after 2.5 months with gas on empty. Then I was billed for 6 gal of gas! Communication with advisor lacks. Currently, as several times, I messaged advisor and have heard nothing. It’s been 7 days and still no reply to the issue , codes arising again on the car. I’m at a loss for where to escalate this situation with Kia. I’ve been a 5 vehicle customer at this dealership. My next move is a letter to Kia. I expect to hear back very soon, Luther Kia own this poor service and lack of communication. Eileen Baird More
We had special circumstances and Joe Ray handled it gracefully. He made it very easy and was very understanding gracefully. He made it very easy and was very understanding More
I don't know if it's because I looked like a scrub or if he realized I wasn't someone who needed or wanted a salesman hanging on me but he let me do my thing, look at the cars without hounding me...and it w he realized I wasn't someone who needed or wanted a salesman hanging on me but he let me do my thing, look at the cars without hounding me...and it was exactly what I wish every sales man would do. More
So far, no complaints. Price for oil change seemed a little high, even with a coupon. But I like the dealership and service. Price for oil change seemed a little high, even with a coupon. But I like the dealership and service. More
















