Luther Kia of Inver Grove

Thank you for this opportunity! I felt very comfortable while at Luther Nissan Kia in Inver Grove! The write-up person (unfortunately I forget his name and it was not written on my receipt; it might be Fre while at Luther Nissan Kia in Inver Grove! The write-up person (unfortunately I forget his name and it was not written on my receipt; it might be Fred) in your service department was very courteous to me. Even though my appointment time (it was done through a call center) did not show up in their system, they still took care of me in the servicing of my vehicle. Since it was my first visit to this location, my write-up person, totally and voluntarily, took the time to show me where the waiting area was. The waiting area was well supplied with complimentary snacks, beverages, phone, recharging station, TV, and reading materials. The head service coordinator, Mike Wagner, kindly notified me upon completion of the service, thoroughly explained what was done, and asked if I had questions. I will be happy to recommend this dealership and to visit again for all of my automotive needs! More

This is my 3rd vehicle from Luther Kia and and each occasion was a good experience, especially this last one, the majority of our communication was through the use of media and calls to keep contact to occasion was a good experience, especially this last one, the majority of our communication was through the use of media and calls to keep contact to a minimum, we arrived at the dealership we dropped ours off, the new vehicle was out front ready to go, we entered the dealership and was met by Jeff Kessler our sales rep that took us directly into the finance office to sign documents, we were in and out on the road in less than 30 minutes, great experience, they made us feel we were the top priority, shout out to Jeff Kessler for working so hard for us to get the vehicle of choice and at our budget, if in the need of a vehicle reach out to Jeff and I assure you he will work hard to fill your automobile needs, thanks Luther Kia and Jeff Kessler, More

Great experience and working over email was great. Much more flexible than having yo carve out so much time. Also allowed me to get my paperwork started sooner making the experience much quicker. more flexible than having yo carve out so much time. Also allowed me to get my paperwork started sooner making the experience much quicker. More

Nothing but great things from the Luther team. Helped me out with every step and was very quick responses to all my questions. Would recommend to anyone. out with every step and was very quick responses to all my questions. Would recommend to anyone. More

Details matter. When I first arrived i mentions the TPMS sensor was on and it was more than likely due to the cold weather and tire pressure. Service advisor acknowledged this and advised since tires would sensor was on and it was more than likely due to the cold weather and tire pressure. Service advisor acknowledged this and advised since tires would be off for tire rotation that could be addressed. Also mentioned no car washes as it was too cold yet I saw other cars washed while waiting, other customer cars being picked up appeared washed? When I paid for and returned to my car, the TPMS sensor was still on so I drove back in to the service bay. Another service advisor ended up getting a worker to air up my tires after I took off the valve caps myself. Won't be returning to this Luther location. More

Great service department. I had an emergency issue with my tires and the service department took care of the problem within 2 hours. Nik is the best....very customer focused.....keep up the great work! my tires and the service department took care of the problem within 2 hours. Nik is the best....very customer focused.....keep up the great work! More

Very friendly and informative. Appointments were available that fit my schedule. The dealer found a way to save me money on the service of my vehicle. Thank you available that fit my schedule. The dealer found a way to save me money on the service of my vehicle. Thank you More

I miss Adam!!! I believe he was the reason I came back since I bought my car. Ken was very helpful however. Very friendly and listened to me. since I bought my car. Ken was very helpful however. Very friendly and listened to me. More

Very friendly very patient and not pushy Luther nissan did a great job i would buy there again and tell all of my friends and family did a great job i would buy there again and tell all of my friends and family More

I purchased my Nissan Rogue over the past weekend. My salesman was Mitch; he presented several SUVs for me to check out. He was very knowledgeable. salesman was Mitch; he presented several SUVs for me to check out. He was very knowledgeable. More