Luther Kia of Inver Grove

Extremely helpful and kind. He answered all of my questions (even the dumb ones 😊) and made sure I was happy with my purchase. Would definitely recommend. questions (even the dumb ones 😊) and made sure I was happy with my purchase. Would definitely recommend. More

Matt was amazing and Luther was amazing. Way better then the other dealer I bought 2 new cars from!! Will recommend Luther to everybody from now on. You have a life long Luther person now! the other dealer I bought 2 new cars from!! Will recommend Luther to everybody from now on. You have a life long Luther person now! More

Poor customer service skills. We purchased a Kia certified preowned Sorento in August 2019. It broke down in October. Luther had the vehicle for two months and we had to call for We purchased a Kia certified preowned Sorento in August 2019. It broke down in October. Luther had the vehicle for two months and we had to call for updates. When the electrical problem was fixed, they returned it to us with a missing bracket in the dash and a splash panel that wasn’t attached so back we went. On vacation in Texas in February the electrical problem occurred again and we had the car towed to a local Kia dealer. I called Luther Kia asking for help with that dealership. I was dismissed and treated rudely while I was stranded. No empathy or compassion. This dealership lacks the customer service skills to deal with an escalated situation. More

They always make me feel comfortable and provide excellent customer service! They are polite and efficient. Things are explained to me, when I want to purchase it lease a vehicle. excellent customer service! They are polite and efficient. Things are explained to me, when I want to purchase it lease a vehicle. More

Easy Purchase Dennis was easy to work with and was transparent with everything about the vehicle I purchased. Dale walked me through the paperwork to complete the t Dennis was easy to work with and was transparent with everything about the vehicle I purchased. Dale walked me through the paperwork to complete the transaction. Both were easy to talk to and I never felt pressured during the process. More

Great deal and quick. We were in and out of there in less than an hour. We drove off in our new car very satisfied than an hour. We drove off in our new car very satisfied More

I’m very satisfied with the sales & maintenance service I’ve received at Luther Kia for over the past 6 years!! On my 3rd lease of the Kia Souls. Two which have been with the Inver Grove Heights dealershi I’ve received at Luther Kia for over the past 6 years!! On my 3rd lease of the Kia Souls. Two which have been with the Inver Grove Heights dealership. Will come back for sure. More

Streamlined Friendly, fast & professional. I was greeted x Nik before I could get out of the car. Reviewed with me the service I had requested when I previously Friendly, fast & professional. I was greeted x Nik before I could get out of the car. Reviewed with me the service I had requested when I previously set appointment. Provided an accurate timeline necessary to complete services I'd requested. More

I was greeted by a friendly staff and within minutes met with a sales person Dennis Viner. I knew what I wanted in regards to lease and we worked out what I wanted within an hour. My only complaint is the w with a sales person Dennis Viner. I knew what I wanted in regards to lease and we worked out what I wanted within an hour. My only complaint is the wait time to complete the signing of the paperwork with finance. More

Wonderful experience both buying and getting my first oil change for my Kia Soul. The service was fast, very affordable and friendly. Will be back. change for my Kia Soul. The service was fast, very affordable and friendly. Will be back. More