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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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June 05, 2018

Wasn't expecting a payment Came in with a coupon for a free service and found out I had nails in my tire and to patch it would be 50 dollars. I was first told 45 but when I chec More

by kfinney1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your recent service visit at Luther Nissan Kia. I will be sure to share you feedback with the management team. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 04, 2018

Recommend highly They make you feel important and you are number one, each and everytime.Very friendly and informative. I will be buying my next Nissan at Luther Nissa More

by RLDEGRAW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny, Humberto Gonzalez
Jun 05, 2018 -

Luther Kia of Inver Grove responded

Wow! Thank you for your kind words. They mean a lot to us! We are so happy that you feel valued and respected when you visit our store. We strive for excellent customer service each and every day and we are so glad the we achieved that with you. I will be sure to pass this on to the team you worked with. Have a wonderful day! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 02, 2018

Great! On time, friendly, easy to schedule. We had a great experience when we bought our vehicle and have been very happy with the service department. More

by KRISTINE.DEYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Kristine. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 02, 2018

Fantastic Scott was great. He kept me well informed throughout the day and provide clear good recommendations. He even put in the reare wiper blade for added More

by jeffkittelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jeff, for the 5 star rating! It's great to know that Scott provided you excellent service. He is an asset to the Luther Nissan Kia team. We appreciate your business and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 02, 2018

Excellant Job I was in the shop right on scheduled time and out five minutes early. Great job and friendly personnel. Thank You the great service Job! More

by kbestul63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

The only dealership I will use for my Murano. Adam and his team are always friendly and professional. Adam explains why something (part or service) is needed and is always helpful when I have a qu More

by Mymurano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind words and vote of confidence in Adam Bistodeau! We appreciate you sharing and look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

Recalls. Alignment. Excellent service I have bought two cars from Luther. I have always had excellent service. I have never had a negative experience. Everyone has always been genuinely fr More

by mary72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Mary. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

Quality service with kind & knowledgeable peopl I thought the service center was pleasant. They had complimentary snacks, water and coffee. They were efficient and affective at explaining what neede More

by michelsen21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Taylor Minners and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

courteous and quick It was easy to schedule and timely, staff was friendly and efficient, the service was done quickly and the waiting area comfortable and the car wash m More

by darlene.scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Darlene. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Maitenance service for 15,000 mi My experience was exactly as described: time involved was exact, friendly and knowledgeable service reps and a comfortable waiting area with free sna More

by jennmcq2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jen! We are happy that you found your service visit at Luther Nissan Kia to be what you expected and comfortable, too! Stop in again soon, we look forward to serving you again! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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