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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,570 Reviews

2,570 Reviews of Luther Kia of Inver Grove - Service Center

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June 01, 2018

Quality service with kind & knowledgeable peopl I thought the service center was pleasant. They had complimentary snacks, water and coffee. They were efficient and affective at explaining what neede More

by michelsen21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Taylor Minners and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

courteous and quick It was easy to schedule and timely, staff was friendly and efficient, the service was done quickly and the waiting area comfortable and the car wash m More

by darlene.scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Darlene. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Adam was great! Got it in and out with no problem very friendly Bunches did the work in short time no wait Speedy service I would recommend them to anybody! More

by johnpellerzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic, John Pellerzi, Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Beautiful! Everyone has been very very helpful and accommodating to all my questions concerns with my new vehicle purchase! I will definitely recommend others to More

by MOMAYBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent purchase at Luther Nissan Kia is great to hear! We are so glad that Joe Ray and his team provided an experience worthy of 5 stars. We appreciate your recommendations and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Maitenance service for 15,000 mi My experience was exactly as described: time involved was exact, friendly and knowledgeable service reps and a comfortable waiting area with free sna More

by jennmcq2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jen! We are happy that you found your service visit at Luther Nissan Kia to be what you expected and comfortable, too! Stop in again soon, we look forward to serving you again! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

two task only one was done I brought my car in for a oil change and tire rotation before I got to the dealership I had marked one of the front tires after the service work was c More

by c1e2e2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember the name of the service person
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your recent service visit at Luther Nissan Kia. I will be sure to share you feedback with the service manager. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

poor radio worst radio Ive seen, no am 1 fm, service dept says that is the way it is, sales go service bad, dont care about customer More

by carfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Electrical switch They got me in. Diagnosed the problem. Communicate. Excellent. Ordered my part. & waiting to install With out worries Can go in there confiden More

by ROBERTSTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Great customer service I went in to get an oil change and to ask questions about a clutch job coming up. The service reps and technicians I talked with were very knowledgeab More

by TKESTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez, Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent service experience with Adam Bistodeau and Christian Lopez. We are so glad you found them to be knowledgeable and extremely helpful! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 30, 2018

Nissan Altima Repair I always depend on Luther Nissan in Inver Grove Heights for my car repair. They always have friendly and careful service for a reasonable price. It so More

by cristin.dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you, Cristin. The fact that you have found our service department to be trustworthy and reasonable in your experiences is great to hear! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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