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Luther St. Cloud Honda
Waite Park, MN
5,616 Reviews
Welcome to the Luther Honda of St. Clouds, your source for quality new and pre-owned Honda vehicles in St. Cloud, Minnesota. We have a large selection of new and pre-owned vehicles ready for immediate delivery.
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,616 reviews
June 10, 2020
Only 25 percent of employees who were directly dealing with customers actually had masks on. Asked about this and was told it was the policy that employees wear masks. Please enforce the policy of all emp with customers actually had masks on. Asked about this and was told it was the policy that employees wear masks. Please enforce the policy of all employees wearing masks when near customers. Also, please go further and require all customers to wear masks. More
by Erich
Verified Customer
June 09, 2020
Good fast service finding cause of starting issues and noise going on for several years that Luther Brookdale couldn’t figure out, while car was strangely still under warranty. noise going on for several years that Luther Brookdale couldn’t figure out, while car was strangely still under warranty. More
by TIGER9801
Employees Worked With
June 09, 2020
Not Completely Satisfactory My recommendation is based on my experience of the last 6 years, not this last visit. After getting all the way home to Morris I found two problems My recommendation is based on my experience of the last 6 years, not this last visit. After getting all the way home to Morris I found two problems that had supposedly been addressed. 1) They said they had changed the oil. However Oil Life indicator now says 30%. I suspect that someone failed to reset it. Not a serious issue but bothersome. 2) Ever since I got the car (used from this dealer), the Low Tire Pressure Indicator has been lit more often than not. It was one of the main issues I wanted them to deal with. I told them that this was an ongoing issue, including the last time I was there. However, they said it was simply because of low tire pressure which they supposedly took care of. However, soon after I go home there it was again. This is clearly a chronic issue which they have failed to deal with as such. I live about 1.5 hours from the dealer, and going back to deal with the same stuff again is a pain in the butt. More
by dgbrown
Employees Worked With
James
June 09, 2020
At this point we still have not received our second key fob. This is not acceptable to us. We should not have to wait a week for it. It is now 11 days since we picked up our can and still no second key f fob. This is not acceptable to us. We should not have to wait a week for it. It is now 11 days since we picked up our can and still no second key fob. I will definitely give thought in returning to this dealership. There is no excuse why we don’t have it. Very unsatisfactory. More
by smbader
Employees Worked With
Chad Arthur, Greg Oakland
June 08, 2020
.Andrew was waiting for me at the door when I arrived . Andrew was waiting for me at the door when I arrived for my appointment. I was happy to see he was wearing a mask. He and Cory were very helpful . Andrew was waiting for me at the door when I arrived for my appointment. I was happy to see he was wearing a mask. He and Cory were very helpful in making sure I got the Pilot I wanted. Andrew answered all questions I had in operating the vehicle and set up all my personal choices. Mark explained everything clearly and answered all my questions pertaining to the lease. The building was beautiful and clean. More
by mplsflicka
June 08, 2020
I was pleased with the recent service I recd at Honda. Everything went according to the time they projected the service would take and the cost they quoted was spot on. The facility was clean and safe. Everything went according to the time they projected the service would take and the cost they quoted was spot on. The facility was clean and safe. More
by janiechristen
Employees Worked With
June 06, 2020
Scott was a dope salesman bruh. I didn’t know this had to be a minimum of 25 words so I’ll just say it again...Scott was a champ be a minimum of 25 words so I’ll just say it again...Scott was a champ More
by Dange365
June 06, 2020
My technician was amazing, and very accommodating! He kept me updated through text. I work nights in the ER, I forgot to grab my coupon book after only sleeping for 3 hours after work to get an oil chang kept me updated through text. I work nights in the ER, I forgot to grab my coupon book after only sleeping for 3 hours after work to get an oil change and he helped me get it all worked out! I come and see St Cloud Honda for their spectacular service and drive from Little Falls! More
by kaylee005
Employees Worked With
June 06, 2020
Casey informed me what the codes meant and explained the services that were recommended along with an estimate on cost. He also kept me informed via text as to how things were going and any other recommende services that were recommended along with an estimate on cost. He also kept me informed via text as to how things were going and any other recommended services the techs encountered. Very satisfied with my experience More
by a.long9
Employees Worked With
June 06, 2020
Used a coupon sent to me by your company for an oil change for up to 34.95. I was charged $38 after that and told that's normal. So you charge $73 for an oil change? I've gone exclusively to your deale change for up to 34.95. I was charged $38 after that and told that's normal. So you charge $73 for an oil change? I've gone exclusively to your dealership for the last 2 years. When I asked about the price I was told that's the lowest price in town. When I told them I've always paid $38 for an oil change at your dealership, I was told "Those are our old prices." You lost a customer of 2 years because your people blatantly tried to rip me off. Goodbye More
by Brett
Employees Worked With
