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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.8
3,502 Reviews

3,502 Reviews of Luther St. Cloud Honda - Service Center

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March 12, 2022

The dealership was kind and professional. Not pushy as one person had been in the past. Nice job! More

by mare0404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's nice to know that it was a 5 star experience. We look forward to seeing you again!

March 12, 2022

It’s been great! I’ve only been there 2-3 times and called a couple times to get some information.They have always been very helpful and friendly.These guys are a brea More

by rodgerveenendaal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Luther St. Cloud Honda responded

We're so happy that our Team has earned your business. We strive for 100% customer satisfaction. Thank you for choosing Luther St. Cloud Honda!

March 12, 2022

The work that needed to be performed was done and I was updated on the progress of my vehicle. More

by JESSBECKER1678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Luther St. Cloud Honda responded

Jess we're happy that our Service Team took great care of you. We appreciate your business, and look forward to your next visit.

March 12, 2022

Great service department, customer and repair information sent straight to your phone! Excellent housekeeping, always somebody there for customers and address their concerns or questions promptly! More

by chucklingbeek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

chucklingbeek responded

Thanks

March 11, 2022

Great service! ! The guys who work in this department are awesome: Jimmy & Dane Fast, efficient service More

by COVERBY2248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Luther St. Cloud Honda responded

Thank you for your kind words about Jimmy & Dane. We appreciate your business.

March 11, 2022

No appointment first thing in the morning and they still got me in, fixed my issue, did outstanding service and got me on my way quickly! More

by Michael T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Luther St. Cloud Honda responded

Michael it's great to hear that our Team got you back on the road quickly. Customer satisfaction is very important to us. Thank you for your business.

March 09, 2022

I took my crv here to get a recalled air bag replaced. To start with they didn't get my name on the paperwork correct, which is minor. But then I was told that my battery was bad and needed to be replaced More

by teashas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason the technician
March 09, 2022

Thank you for great service. Friendly and professional. The car rental was nice. Work done as stated. More

by JABFALTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Luther St. Cloud Honda responded

Glad to know that our Team provided you with a 5 star experience! Thank you for your business. We look forward to seeing you again!

March 08, 2022

Fast and friendly service. Things were well explained. Fast and clean shuttle service as well. More

by Nicholcdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We look forward to seeing you again!

March 08, 2022

They got me in right on time. Diagnosed my problem. Did not have part to fix. Ordered and rescheduled to install. Told me about things they think should be done. Did not pressure More

by Gjpoirier00b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Luther St. Cloud Honda responded

We're happy that our Team got you in right away and didn't pressure you. Customer satisfaction is very important to us. Thank you for your busines.

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