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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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November 10, 2021

I was VERY impressed with the service department. Very polite, and helpful. I mechanics did a great job. I will definitely be back again. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Luther St. Cloud Honda responded

Kevin thank you for sharing about your recent visit. It's great to hear that our Service Team has earned your business. We take customer satisfaction very seriously. We look forward to working with you.

November 10, 2021

I called just a day ahead and they worked me in. I actually was early and didn’t have to wait they helped me right away! Very professional thanks More

by CLWIESE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Luther St. Cloud Honda responded

Glad to hear that our Service Team provided you with a 5 star experience. We appreciate your business, and look forward to seeing you again.

November 10, 2021

Extremely disappointed about the 165 dollar charge to diagnose our check engine light. I am not opposed to paying something but that price borders on Criminal. When I questioned it I was told it comes f More

by craiglemieux8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schmeling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

It’s very great service and very efficient when helping their customers. I’ll be coming again to this dealership when I need car services. More

by Vang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's so nice to hear that we have earned your business. We look forward to seeing you again!

November 09, 2021

Always very good people to deal with and answered all my questions and concerns about my vehicle. More

by DAVEMEHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Luther St. Cloud Honda responded

Dave thank you for sharing about your recent visit. We're pleased that you had a 5 star experience. We look forward to seeing you again.

November 09, 2021

Service was done as expected and faster than they had said it would be done. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Luther St. Cloud Honda responded

Steven it's great to hear that our Service Team got you back on the road quickly. Thank you for choosing Luther St. Cloud Honda!

November 09, 2021

Very happy with your service and the dealership in general. I will be back for a2023 CRV. Lee More

by lkherr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kron
Nov 10, 2021 -

Luther St. Cloud Honda responded

Lee your kind words about our dealership mean alot to us. It's great to hear that our Team has earned your business. We look forward to working with you again!

November 08, 2021

Wife brought it in for oil change. She said she would wait until ready. Only problem when car was ready no one told her. After almost two hours she finally checked they told her it was ready quite a whil More

by TIMBAUTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Luther St. Cloud Honda responded

Tim thank you for your feedback. We strive for 100% customer satisfaction. Glad to know that you still had a positive experience. We look forward to your next visit.

November 07, 2021

Casey made it very straight forward and was very easy to work with. Highly recommend More

by Jarrodgallus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's so nice to hear that Casey made the process easy. We appreciate your business, and look forward to seeing you again.

November 07, 2021

Easy to book time, easy in, easy out, fair price, friendly people and lots of free coffee in a posh waiting area. More

by First Time Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

First Time Honda Owner responded

I'll be back.

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