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M'Lady Nissan

Crystal Lake, IL

4.9
1,131 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,131 reviews

November 16, 2022

Brandon was very helpful and professional. Thank you for all your help. Great asset to the company More

by Sami.tullius45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Your welcome and thank you for your business!

November 16, 2022

We always have a wonderful experience dealing with Brandon Mason in service, very kind, respectful, and stays on top of his work. Good honest guy. More

by Juliem09241966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Brandon wanted to reach out to thank you.

November 11, 2022

I know so very little about cars and their maintenance that I feel truly fortunate to work with Brandon. He explains everything so that I can understand what is needed. He always greets me with a smile. More

by maryhelenparks
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for your continued business

November 11, 2022

Brandon listened to what I was having done and reviewed a better option for the work needed More

by Bellei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you Bellei

November 11, 2022

Thank you, Eddie Colville for the great customer service! He helped me find the perfect car and walked me through everything. More

by Kalei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Abe Alyassir
Mar 18, 2023 -

M'Lady Nissan responded

Thank you Kalie!

November 10, 2022

Have been with MLady Nissan for 10 years. Wouldn't go anywhere else. Brandon at the service department is my go to guy. Always professional and attentative to my car needs all the time. More

by Rosiog6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Eddie Colville, Hugo Duran, Brandon Mason, Peter Halabrin
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for the loyalty you have with M'Lady Nissan

November 10, 2022

Professional, top notch, and Great Employees! I would definitely recommend this dealership to my friends and family! More

by Darklord0426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for your recommendation

November 10, 2022

Each and every time I have asked Brandon for anything he has always gone above and beyond. Great service, friendly, very. Knowledgeable. More

by lbonseig117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
November 10, 2022

Brandon has been taking care of our family's fleet of Nissan cars for years. He's always very attentive and professional and explains what services are needed. There's a comfort level with Brandon know More

by B D Rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for the 5 Star review!

November 09, 2022

Great service, helpful staff. Brandon Mason always keeps us informed on the status of.our car repairs. More

by becdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you!

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