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M'Lady Nissan

Crystal Lake, IL

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Employees
Reviews
Vehicles
4.9
1,533 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,533 reviews

January 10, 2026

Un excelente servicio de parte de nuestro amigo Hugo y todo el equipo, son verdaderamente una excelencia al momento de hacer todo el proceso. Recomiendo al 100% More

by Julio Méndez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Feld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Strohmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaudia Ksiazek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Gonzaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

M'Lady Nissan responded

Estimado Julio, ¡Muchas gracias por compartir tu excelente experiencia en M'Lady Nissan! Nos alegra saber que Hugo y todo el equipo te brindaron un servicio de excelencia durante todo el proceso. Tu recomendación al 100% significa mucho para nosotros. Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Gracias por elegir M'Lady Nissan! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

January 08, 2026

This dealership was so great that when I bought my Pathfinder Platinum in the exact color I wanted that I bought everything! Stephan was our hook up but we also had Tommy help us .Seamless. So many op More

by Boss Lady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Eldridge and Tommy
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Jan 08, 2026 -

M'Lady Nissan responded

Dear Boss Lady, Thank you for your amazing review and for choosing M'Lady Nissan for your new Pathfinder Platinum! We’re so glad Stephan and Tommy made the experience seamless and fun—from finding the exact color you wanted to exploring all the great protection options for your new vehicle. We might just have to keep that “sugar high” energy going! We truly appreciate your kind words and your trust in our team. Welcome to the M’Lady family! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

January 02, 2026

I had an excellent experience at this dealership. The team was welcoming, knowledgeable, and took the time to answer all my questions. Everything was explained clearly, and I never felt pressured. Th More

by Christian Fierros
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

M'Lady Nissan responded

Dear Christian, Thank you for your fantastic review and for choosing M'Lady Nissan! We're so glad to hear that your experience with our team was welcoming, informative, and completely pressure-free. It’s great to know that everything was explained clearly and the process was smooth from start to finish. We truly appreciate your recommendation and are grateful for the opportunity to assist you in finding the right vehicle. If you ever need anything in the future, we’re here for you! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 31, 2025

It was great working with Hugo. He took care of us and he's definitely the reason why we keep recommending M'Lady Nissan to friends and family. More

by Cisco1814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

M'Lady Nissan responded

Dear Cisco, Thank you for your kind words and for continuing to recommend M'Lady Nissan to your friends and family! We're thrilled to hear that working with Hugo made your experience such a great one. He takes pride in taking excellent care of our customers, and it’s wonderful to know he made such a positive impression. We truly appreciate your trust and support—thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 30, 2025

Grandpa drove me in from Mundelein and our guy Eddie Colville hooked us up with an amazing deal on a Nissan Kicks that was financed. For any future purchases involving an automobile, we will be coming b More

by Daniel Forbes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

M'Lady Nissan responded

Dear Daniel, Thank you for sharing your experience at M'Lady Nissan! We're thrilled to hear that Eddie Colville took great care of you and helped secure an amazing deal on your new Nissan Kicks. It's always special when family is involved—please thank your grandpa for making the trip from Mundelein! We're honored to know you'll be coming back to see Eddie for future purchases. We look forward to welcoming you again! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 29, 2025

Bueno, bonito,barato,amigable,ordenados, amables, te ayudan con lo que necesitas ,te explican bien y te consideran. More

by eduardo8154047064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

M'Lady Nissan responded

Estimado Duardo, ¡Muchas gracias por compartir su experiencia positiva en M'Lady Nissan! Nos alegra saber que Hugo Duran y nuestro equipo le brindaron un servicio amable, claro y considerado. Nos esforzamos por ofrecer una experiencia "bueno, bonito y barato", y nos llena de orgullo saber que lo logramos con usted. Si necesita más ayuda en el futuro, no dude en visitarnos. ¡Gracias por elegir M'Lady Nissan! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

December 22, 2025

Excellent job for Hugo, good seller, explains good, overall I had a good experience with Hugo. I would recommend people to go to Nissan. More

by joserivera013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2025 -

M'Lady Nissan responded

Dear Jose, Thank you for the kind words and for sharing your positive experience with Hugo at M'Lady Nissan! We're glad to hear that he did an excellent job, clearly explained everything, and made the process a great one for you. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Thanks again for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 16, 2025

M’Lady was a pleasant experience from the moment I walked in. I was greeted almost immediately by the owner who was more than willing to help me. I was then directed to Shane who was amazing!!!! Highly recom More

by zydell2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mir and Randy
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Dec 18, 2025 -

M'Lady Nissan responded

Dear zydell2005, Thank you for your kind words and for sharing your experience at M’Lady Nissan! We’re so glad to hear that from the moment you walked in, you felt welcomed—especially by Mir and then Shane, who made your visit amazing. We’re proud to have a team that genuinely cares about our customers and works hard to make the process smooth and enjoyable. Your high recommendation means a great deal to us. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

December 13, 2025

Muy buen servicio el personal muy amable y atento muy agradecida con el trato que ofrecen a cada cliente la paciencia que ofrecen muchas gracias More

by lupeh4870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

M'Lady Nissan responded

Estimada Lupe, ¡Muchísimas gracias por su amable reseña! Nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. Valoramos profundamente su reconocimiento al buen trato, la amabilidad, y la paciencia que ofrecemos a cada cliente. Gracias por confiar en M'Lady Nissan. Si necesita algo más, no dude en comunicarse con nosotros. ¡Esperamos verla de nuevo muy pronto! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

December 13, 2025

Hugo Duran was very helpful in finding what I need for a very affoedable price. Would 100% recommend. More

by hernandezlucia15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

M'Lady Nissan responded

Dear Lucia, Thank you for the kind review! We’re so glad to hear that Hugo Duran was helpful in finding exactly what you needed at an affordable price. Your 100% recommendation means a lot to us! If there’s anything more we can assist with, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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