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MINI of Fairfield County

Darien, CT

4.8
1,011 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,011 reviews

February 18, 2021

The nicest staff I have dealt with. I appreciate the follow up on findings with my car and recommendations. My vehicle was done in a timely manner. More

by MY3KWRIGHTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
February 18, 2021

This is my third mini from Mini of Fairfield. And I live live live Joy Teodosio. She has made my purchases seamless. She understands my needs and cooperates fully. More

by CHRISTINELEONHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

Great dealership with very good service and attitude! Our sales person Brahm Schaefer could not have been more helpful and his communication skills were terrific! Highly recommend both Brahm and this dealers More

by CHRISTINL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brahm Schaefer
February 08, 2021

This dealership was pretty nice, well mannered, and did a great job assessing my MINI. Great service overall, and they don’t mind helping. Thanks guys More

by DBENJAMIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Corcoran, Andrea Smith, Steve Pagani
February 08, 2021

I recently purchased a 2015 Nissan Pathfinder from Mini of Fairfield County and had a great no hassle experience. Jeffrey our sales person was very attentive and helpful when it came to the test drive and More

by VINCENT.HELVENSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 05, 2021

We received the most unprofessional business at this location. We paid over $750.00 (quoted for $600) picked up the car and returned the next day with same issues. They kept the car for a week and the More

by MIKESMOTORS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Liz
Feb 05, 2021 -

MINI of Fairfield County responded

Hello Mikes Motors, we have diagnosed multiple concerns on the vehicle in question including replacing the incorrect spark plugs for a misfire, we had recommended that the coils and plugs were all replaced with the correct parts to start, this is a 90,000+ vehicle which also have issues with Carbon buildup on the valves, timing chain slack and in this case likely a defective blow off valve. Liz waited for your approval over several days. You had chosen to do the repairs outside of the dealership and didn't repair what we recommended to start with. Our apologies but when it comes to high mileage vehicles that hadn't been maintained properly you have to start with the most obvious issues and retest working through the all of the problems one by one and we weren't given the opportunity to repair anything past the charge air hose that was leaking.

February 05, 2021

great service great people and responsive to times customer. Great customer service.Have never thought of using or would allow any one else to service my 10 year old mini purchased here. More

by LRTDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
always john but peter is good replacement.
February 05, 2021

Jeffrey Albenis was our salesperson. He was extremely knowledgeable and helpful in helping us decide on the best model to meet our needs. He also was helpful in explaining our financing options and any a More

by JOHNVANWATTUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Albanesi, John Corcoran, Andrea Smith, Steve Pagani, Vince Robustello
February 04, 2021

I had no problem with the annual service appointment. I waited for the car instead of taking a loaner and the service department accommodated me. Unfortunately their internet was out. More

by JOEMMET
Recommend Dealer
Yes
Employees Worked With
John Corcoran, Steve Pagani
February 04, 2021

Excellent. My last 3 cars have been Minis. Service very helpful and supportive. Scott & John especially. Plan to continue buying Minis as long as they're sold. More

by NORMANTOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, John Corcoran, Steve Pagani
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