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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,347 Reviews

2,347 Reviews of Mac Haik Chevrolet - Service Center

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July 25, 2025

Anthony Belton worked with my son to find me exactly what I was looking for in my dream Tahoe. Everything down to the floor mats were exactly what we asked for, and more! I just hope I am worthy. I love her! More

by BESS_TEAGUE12
Recommend Dealer
Yes
Employees Worked With
Anthony Belton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellysa Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 23, 2025

The service department never followed up to let us know our car was ready. I had to call the next day and ask and our car had been sitting there ready since the day before. More

by CPICOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the employee's name
Jul 23, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we hope you will give us another opportunity to serve you. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 23, 2025

Neisha in the Service Center is a true professional. Our Bolt had a small issue that I thought would be difficult to fix. Neisha and her team figured out and fixed the problem within days. Definitely wi More

by bobfather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neisha Diaz
Jul 23, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 23, 2025

Larry in service got me in, into a loaner, and on with my day. Car had a computer sensor malfunction so as soon as the part arrived, they got my car fixed and now I'm back on the road. Highly recommend. More

by ALICIARUSSO1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 23, 2025

Was very easy to reach them and get an appt. Communication was very good and thorough. More

by ellenohmstede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 23, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 22, 2025

Javier was a breeze to work with! Called with updates throughout the service, kept me informed about the progress and even advised on an upcoming service we were able to complete whil More

by abdallahmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 22, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 22, 2025

Perfect place, from the management all the way to the sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik More

by fory21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Swanson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Casteel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 20, 2025

Tony has always been very helpful with my needs in service. He's gone to bat for me several times. More

by CDAUCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 20, 2025

Vehicle has been at the service center now for the fourth time, same issue that has never been fixed. Each time is progressively longer than the last. Last time I was told the vehicle was fixed I didn't even More

by Outbound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kitchens
Jul 21, 2025 -

Mac Haik Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it isn't very pleasant to learn that we missed the mark here. Antione Burks, General Sales Manager, 281-596-6230

July 19, 2025

Mark Kitchens in the service dept was very professional, helpful and great to work with.. More

by PTSL811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director