Mac Haik Chevrolet - Service Center

The service people where you get oil change really good people let what going with my truck people let what going with my truck More

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my con service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run. More

Made me feel comfortable. And attentive towards my vehicle. And liked how communicated all was. Satisfied And attentive towards my vehicle. And liked how communicated all was. Satisfied More

I needed to have my window repaired. I couldn’t leave my truck outside, unsecured with rain on the way. They made the first appointment Monday morning. Dropped the truck Saturday afterno I couldn’t leave my truck outside, unsecured with rain on the way. They made the first appointment Monday morning. Dropped the truck Saturday afternoon. They secured my truck inside under cover to keep it dry. Really a great feeling knowing I didn’t have to worry about the weather. The service department really took care of my vehicle. Greatly appreciate the extra effort. Service after the sales will bring me back again as a customer. More

Service department is excellent. I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made sure to fight to the end to get it resolved and ensure that I was happy. More

Clear communication and quick service. The Service team was professional and polite. Will definitely be back. The Service team was professional and polite. Will definitely be back. More

Excellent experience! Larry Lebeck and Brian Caldwell were very professional and patient. The Tech that worked on my truck also went above and beyond. Larry Lebeck and Brian Caldwell were very professional and patient. The Tech that worked on my truck also went above and beyond. More

Red Kerschner in the new car sales department made us feel like family. He made a normailly stressful transaction easy! His follow up after our purchase was awesome! Highly recommend! feel like family. He made a normailly stressful transaction easy! His follow up after our purchase was awesome! Highly recommend! More

They didn’t listen to my concerns the first time I went and basically said my cas was fine. Less than a week later my car is being towed due to total brake failure. and basically said my cas was fine. Less than a week later my car is being towed due to total brake failure. More

Mark in the Service Department was amazing with helping me out! I will keep returning!! me out! I will keep returning!! More