Russell Casteel

I am pleased with the way my salesman treated me and how knowledgeable he was about the process. knowledgeable he was about the process. More

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Super friendly. Made my oil change quick and easy. Will be coming back for future work Made my oil change quick and easy. Will be coming back for future work More

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We are a MacHaik family. Our last 5 vehicles came from MacHaik on the Katy Freeway at Kirkwood. Jason Chan is our go-to Sales expert. Yesterday I got an Inspection on our 202 Our last 5 vehicles came from MacHaik on the Katy Freeway at Kirkwood. Jason Chan is our go-to Sales expert. Yesterday I got an Inspection on our 2021 Chevy Traverse. Sebastian Masson was my Sales person in Quick Lube. Fabulous young man. He scores a 10! More

by THOMASLWILLS Verified Customer Verified Customer

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Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds ensured what was required to be be done without adding multiple of non essential adds More

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Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department and Mr Lane but to the whole service department More

by kerryahyder Verified Customer Verified Customer

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Service was great. I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informe I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informed of the multi-point inspection they did and was given a copy of the results. More

by mcclendon.perry Verified Customer Verified Customer

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Good service and makes sure that all of your needs are meet and listen to you meet and listen to you More

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Tough situation with a brand new Suburban. Part was unavailable for close to 3 months. MacHaik did everything possible t =o accommodate my needs with comparable vehicles. They provided exce Part was unavailable for close to 3 months. MacHaik did everything possible t =o accommodate my needs with comparable vehicles. They provided excellent service with no issues. Finally got my vehicle back, good as new. When they say That Great MacHaik Service that is exactly what they deliver. I have been buying from teh dealership since he 1990s. This is why. They ar my first and clas cal for new vehicles. More

by GENEM1 Verified Customer Verified Customer

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I asked them to check the maintenance record and see what needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,00 needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,000+ several other different things and I had my other mechanic take a look at it, and they checked the records on the schedule maintenance for the Chevy Silverado pick up truck and none of them were due until 90,000 so I don’t appreciate being misled so they can put extra money in their pocket. You just lost a customer after my last oil change next time I won’t be taking it to you anymore. I don’t like to miss lead or cheated. More

by DANSACKLLAH Verified Customer Verified Customer

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Everybody’s really nice. I’m very professional. It was very smooth with no issues I’m very professional. It was very smooth with no issues More

by MATREVINO70 Verified Customer Verified Customer

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