45 Reviews
Write a Review45 Reviews of Russell Casteel
May 06, 2024
The team did a great job and was very personable & efficient at servicing my car! efficient at servicing my car! More
Other Employees Tagged: Johnny Low, Mark McQuiggin, Tony McPhail, Billy Cassels, Chris Hayden
May 04, 2024
Jessica made the whole approval and paperwork so easy for me and in an appropriate time. Communication was always there and the effort she did to get me in the car that I purchased. I’ll definitely will make me and in an appropriate time. Communication was always there and the effort she did to get me in the car that I purchased. I’ll definitely will make another deal with her in the near future. Over all great experience More
Other Employees Tagged: Alfonso Rodriguez, Jessica Garcia
May 01, 2024
The Mac Haik Service Department did an excellent job diagnosing and repairing the brakes on my 2017 GLS-450. I will definitely buy my next vehicle again from Mac Haik. diagnosing and repairing the brakes on my 2017 GLS-450. I will definitely buy my next vehicle again from Mac Haik. More
April 13, 2024
They are helpful and get the job done. They are always there to accommodate and issue you may be having with your vehicle They are always there to accommodate and issue you may be having with your vehicle More
Other Employees Tagged: Vince Swanson Jr
April 04, 2024
Thank you so much Today the service was very good unlike the previous service Thankyou the previous service Thankyou More
Other Employees Tagged: Brian Caldwell, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
March 31, 2024
I wait three hours and They told me that car spare parts were not available. I had an appointment with them very bad were not available. I had an appointment with them very bad More
Other Employees Tagged: Brian Caldwell, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
March 19, 2024
My service was excellent. Who is the easy making an appointment with Brad. And got my car back in a timely manner Who is the easy making an appointment with Brad. And got my car back in a timely manner More
Other Employees Tagged: Josh Potts, Antione Burks, Scott Johnson, Brian Caldwell, Larry Patterson, Brad Kny, Frank Trahan, Kayla Charles, Amber Mosley
March 18, 2024
8 weeks with vehicle in service. Regular updates to say it wasn't fixed. When I did pick it up when it was fixed, I was shown what had been done to it and seemed OK. Unfortunately Regular updates to say it wasn't fixed. When I did pick it up when it was fixed, I was shown what had been done to it and seemed OK. Unfortunately it wasn't fixed More
Other Employees Tagged: Antione Burks , Darriel Clark
March 15, 2024
They were on point and respectful, very helpful no issues with anyone when I asked a question they always have the answers with anyone when I asked a question they always have the answers More
Other Employees Tagged: Brian Caldwell, Brad Kny, Kayla Charles, Jim Cox, Billy Cassels, James Chatman, Christian Diaz
March 12, 2024
The GM is great, He had my dash replaced after a sales manager misled me about an extended warranty he sold me. However, my car has mechanical issues with a OEM part and the service refused to even look a manager misled me about an extended warranty he sold me. However, my car has mechanical issues with a OEM part and the service refused to even look at it because of the modifications that were in place when they sold me the extended warranty. More
Other Employees Tagged: Mike Artinian