Mac Haik Chevrolet - Service Center

I went to Maik Haik this morning 10/1/24 to have my radio replaced on my 2023 silverado truck. I have been having problems with this I purchased the truck. FINALLY, the radio was replaced and I want to than replaced on my 2023 silverado truck. I have been having problems with this I purchased the truck. FINALLY, the radio was replaced and I want to thank Javier for his patience and understanding. He did not puch me off to no one else. He kept me informed of how long it would take approximately because each time I came I waited. I would rate JAVIER an 10 plus. More

This dealership is nice starting from sales to service. The people are nice and friendly and the follow up is very nice The people are nice and friendly and the follow up is very nice More

Javier was 10*. The one big negative was the inordinate amount of time it took to determine whether you had the part in stock. I killed an hour. The one big negative was the inordinate amount of time it took to determine whether you had the part in stock. I killed an hour. More

Finally, I received a no hassle service. The best service experience in the last 10 years and that’s saying alot because I’ve been doing business with Mac Haik for the last 34 years and I wi The best service experience in the last 10 years and that’s saying alot because I’ve been doing business with Mac Haik for the last 34 years and I will continue to be a loyal customer. Whatever happened within the last year, please keep it going. Thanks More

Larry was amazing from start to finish. He kept me informed of the whole process and I was waiting on it in the waiting area. Top notch dealership and top notch service! Great job, guys! He kept me informed of the whole process and I was waiting on it in the waiting area. Top notch dealership and top notch service! Great job, guys! More

I brought my car in for an oil change and to address 2 recalls. I also asked about seeing to an electrical issue that the service department had failed to address at my last appointment. They refused to a recalls. I also asked about seeing to an electrical issue that the service department had failed to address at my last appointment. They refused to address the electrical issue and told me I would have to make an additional appointment. I received a call at about 8:30am from the service provider and inquired when the car would be ready. He stated 1.5 to 2 hours. I did not hear anything back after that. At 4:30pm, we went back to see if the car was done. Not only was it not done, they said there were 20 cars ahead of mine because they were “behind” on the recall. No one had called to inform me of this. After another 30 minutes, they returned my car to me with the tire pressure on 3 wheels low (they were not this way when I dropped the car). I inquired and they added air to the tires, which took another 20 minutes. More

I have purchased 3 vehicles from this dealership over the years. I have found their service department to be very good. They keep you informed of what needs to be done, and keep you updated along the way. years. I have found their service department to be very good. They keep you informed of what needs to be done, and keep you updated along the way. More

Great buying experience. Not your typical salespeople. You are in control the whole way through. Not your typical salespeople. You are in control the whole way through. More

I’ve been buying vehicles from Mac Haik for years! I liked the selection. I thought pricing was competitive. I thought service was good. Service, in particular, has gone downhill. Chris is great! I liked the selection. I thought pricing was competitive. I thought service was good. Service, in particular, has gone downhill. Chris is great! Mac Haik is not. I’ve been trying since July to get a differential issue fixed. This is at least the third return trip. It is a warranty issue and GM finally agreed to replace the differential. Delay has been availability of loaner cars. I live in Kingwood…40+ miles away. I need a loaner car to leave my car several days. This was not a problem in the past. Now it is…every time! Think I need a new dealer! More

Fast response to inquiries, salesperson was very good listening to our needs and supported our decisions. They work with our schedule and were patient with our buying process. listening to our needs and supported our decisions. They work with our schedule and were patient with our buying process. More