Mac Haik Chevrolet - Service Center

They are helpful and get the job done. They are always there to accommodate and issue you may be having with your vehicle They are always there to accommodate and issue you may be having with your vehicle More

Service advisor is excellent. Polite and knowledgeable. MAC Haik Chevy service department is the best in Houston Polite and knowledgeable. MAC Haik Chevy service department is the best in Houston More

very friendly staff, made me feel comfortable at all time, and I’m very appreciated time, and I’m very appreciated More

I was pleased that the dealership looked at my vehicle even though they couldn’t replicate the problem giving me peace of mind even though they couldn’t replicate the problem giving me peace of mind More

I had a problem before thanks to the manager he called me and take care of the problem and I’m looking forward to go back with a good service again Thanks and take care of the problem and I’m looking forward to go back with a good service again Thanks More

Friendly staff, and great customer service. Pleasant experience each visit. Jovanee was awesome. 10 out of 10 Pleasant experience each visit. Jovanee was awesome. 10 out of 10 More

My Service advisor, Mario Cavazos, was excellent, patiently answered all my questions and concerns. Mario did a great job!! patiently answered all my questions and concerns. Mario did a great job!! More

Yes. Several things went wrong during my visit. 1) I was in for an oil change and tire rotation. While talking to the sevce writer I got the lug nut lock Several things went wrong during my visit. 1) I was in for an oil change and tire rotation. While talking to the sevce writer I got the lug nut lock out and he acknowledged me putting it in the center cup holder. When I got my car back the tires had not been rotated. (I marked them because I suspected they had not been rotated on previous visits) my service writer was at lunch so I spoke to another who checked with the technician who said the original service writer told him not to rotate the tires. I got back in line for the tire rotation and once complete I found the tires were moved front to back and back to front ON THE SAME SIDE. I asked my original service writer, now back from lunch, why they did that and not properly rotate? (front left to rear right and front right to rear left with rear right to front left and rear left to front right to properly change all tires direction of travel) I was told that I would have had to request doing it that way. This made no sense but now being an hour over I had to go. Then in the way home to katy I noticed the locking lug nut key was not in my cup holder. I pulled over and searched but it was not in the cab. I called the service advisor and sure enough, the technician forgot to return my key. I then had to drive back to pick up my lug nut lock adding 1/2 hour and gas to my experience. All this cost me at least 1.5 hours and extra gas and I still did not get my tires properly rotated. This makes it hard to have confidence in the service department More

It's always a pleasure to come in and see Brad and get my truck fixed. Brad is great fast and efficient. All staff is very friendly. truck fixed. Brad is great fast and efficient. All staff is very friendly. More

Service reps were friendly and informative. I liked how they greeted you right when you pull up. I liked how they greeted you right when you pull up. More