2,261 Reviews of Mac Haik Chevrolet - Service Center
Mac Haik Service Express consistently provides reliable, friendly service experiences for all my Chevrolets. Thank you. friendly service experiences for all my Chevrolets. Thank you. More
Great service, however not happy with the overall situation of having to replace a transmission component at 62,500 miles. Especially since I took it in for service at 55 complaining of the transmiss situation of having to replace a transmission component at 62,500 miles. Especially since I took it in for service at 55 complaining of the transmission feeling like it is shifting. I traded in a Chevy Crew cab and Equinox to purchase this vehicle. Never had any issues with those nor the several other trucks I have owned. Not sure how long this repair or Will last or if I will have the vehicle paid off before I have any more major issues I never expected to face from a Chevy. A Dodge, Ford for sure. But man, I have always been a Chevy man and this really has me second guessing my next investment. More
This is a great dealership. Everyone is very friendly and helpful. I love this place. Everyone is very friendly and helpful. I love this place. More
Great service and customer reps are very knowledgeable and friendly. You get both service and quality reps each and every time. and friendly. You get both service and quality reps each and every time. More
The service department at Mac Haik is not competent. I took my new truck in due to the breaks making a squealing noise. I was told by my “Service Advisor” that the brake noise was “normal”. I took my tr I took my new truck in due to the breaks making a squealing noise. I was told by my “Service Advisor” that the brake noise was “normal”. I took my truck in to another dealership and my brake pads need to be changed out. The brakes on a new truck should not squealed!! More
My service representative was very helpful in explaining the services needed and the options that were available for some services. He was professional and polite throughout our interactions. the services needed and the options that were available for some services. He was professional and polite throughout our interactions. More
Took 2 1/2 hours for a oil change and inspection. I was there first and watched people park on the side and go infront of me. My truck was the first vehicle in line, under yalls awning but everyone t I was there first and watched people park on the side and go infront of me. My truck was the first vehicle in line, under yalls awning but everyone that cut in line got surved first. Yall literally had to move my truck to service the other five people that came after me. And I was in the waiting room, when yall called everyone else first to get their vehicle. Got a text, a call and a email about someone else's 2017 suburban. Don't own one. More
In my 30 years of buying cars, this was the first time I've had a pleasant experience. Based on my previous experiences I expected, at the minimum, frustration, or more likely, near stroke inducing rage a I've had a pleasant experience. Based on my previous experiences I expected, at the minimum, frustration, or more likely, near stroke inducing rage at the misrepresentations, half truths, and outright lies I normally hear from salesmen when shopping for a new vehicle. Polad was the epitome of professionalism. His courteous, honest, and professional demeanor made the process a VERY pleasant experience. Moreover, I want to compliment the entire team at Mac Haik. Each interaction was professional and courteous and set the standard for how a dealership should operate. Thank you once again for such a positive experience. I look forward to recommending your dealership to friends and family. More
I was thoroughly impressed with how quickly they were able to repair my car. As always, Mark is a joy to work with at the Service Department. able to repair my car. As always, Mark is a joy to work with at the Service Department. More