Larry Patterson

Mark Kitchens always exceeds my expectations. From start to finish, he set my expectations, and the entire staff made me feel like I was right at home. From start to finish, he set my expectations, and the entire staff made me feel like I was right at home. More

by DEREKDUERER Verified Customer Verified Customer

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I like the written feedback about what sevive wss performed and whst actions I need to take later. performed and whst actions I need to take later. More

by HARRISHODGEDEBRA Verified Customer Verified Customer

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The dealer charged significantly more labor hours than expected for the work performed. The billed time does not appear to match the actual repair requirements, and I would like a clear explanation of the expected for the work performed. The billed time does not appear to match the actual repair requirements, and I would like a clear explanation of the charges. My warranty paid 1279$ and I still had to extra 886$ included 100$ deductible .every job was billed one hour more than the book requires except the recall was billed at the right amount . The Mecanic or the tech and the service adviser makes more money if the screw the client because I’m not their client and they don’t care about repeat business , the only thing they care about is that week paycheck because I’m suppose to give credit when I see Mr Larry was about to tried to solve the problem but the service adviser said in my face don’t mess with my 230$ ….. Long story short I understand that I’m Not gonna be missed but taking my 7 cars somewhere else where I can be treated will be helpful for me. On a quick bite I had 3 jobs last month totaled 10k under warranty because I wanted to give yall buinesss even one of them required a release from the dealer I bought the car from just to give yall buinesss. More

by NABILCHAOUI Verified Customer Verified Customer

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Lane Johnson and Larry Patterson provided excellent customer service! I really appreciate both of them. customer service! I really appreciate both of them. More

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Carlos was amazing and great help. Easy process from checking into service and getting a rental car to checking out. Easy process from checking into service and getting a rental car to checking out. More

by NYLVANTIA Verified Customer Verified Customer

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Best Customer Service experience ever from Chris Hayden in the Service Department and Service Manager, Mr Larry Patterson. I was kept informed regularly of what was being done and completed on my suburban. in the Service Department and Service Manager, Mr Larry Patterson. I was kept informed regularly of what was being done and completed on my suburban. I was also given a brand new Tahoe and then a suburban for the time that my vehicle was being serviced. If I could give 10 out of 10 stars, I would. The best dealership with the best Service Department and best Service Advisors. Never going back to Westside Chevy!! More

by thileman71 Verified Customer Verified Customer

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Absolutely. I always have a wonderful experience at the service department there. And it's all because of Kandiace Martinez! thank you very much again! I always have a wonderful experience at the service department there. And it's all because of Kandiace Martinez! thank you very much again! More

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Great dealership experience! Bryan Lacy was a fantastic salesman! He got us what we needed at the right price! Finance had us in and out in record time! I would recommend this de Bryan Lacy was a fantastic salesman! He got us what we needed at the right price! Finance had us in and out in record time! I would recommend this dealership to anyone. What they said was true, no gimmicks, no hidden fees, no markups. Very refreshing experience!! More

by LSU.TYGERS Verified Customer Verified Customer

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Brought my Chevrolet Equinox 2020 1. 5L LT with a misfire like behavior and heavy acceleration. MAP and MAF sensors replaced but car still misfiring and jerking at around 35 - 55 mph aft 5L LT with a misfire like behavior and heavy acceleration. MAP and MAF sensors replaced but car still misfiring and jerking at around 35 - 55 mph after an entire week of hesitation on finding the real cause. Then came the final diagnostic: Torque Converter faulty and i should rather replace the whole transmission instead. Drove back home with a 8,700$ quote for transmission replacement then tried to just clean the Throttle Body throughly with a Throttle body cleaner. My car is back on track, no misfire, no jerking, speed recovered... What a 7 days waist :( More

by Babo Migumbu Verified Customer Verified Customer

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Mr. Larry Patterson & Chris Hayden at Mac Haik Chevrolet Were very helpful and they took care of the problems with my truck. Were very helpful and they took care of the problems with my truck. More

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