Maita Toyota of Sacramento

3 hour oil change? I had a scheduled oil change, which had been scheduled over 5 months in advance. At the time of the scheduling back in August, I was told that the app I had a scheduled oil change, which had been scheduled over 5 months in advance. At the time of the scheduling back in August, I was told that the appointment would take 1.5 hours. When I arrived for my oil change in February, they told me it would take 1.5 hours. But in reality, it took 3 hours. If I had known from the beginning that it would take 3 hours, I would have gone home and left my car at Maita, but because I thought it would be just 1.5 hours, I stayed and waited. When I asked afterwards why my appointment took 3 hours, they said it was because they did not have a Chevrolet oil filter so had to go get one from another building, because I was at Maita Toyota. However, they knew about my appointment and had 5 months to get the right oil filter in time for my oil change. I am very disappointed with this service. More

Mighty Maita I did not have to wait very long. The employees were very helpful and friendly. I will buy a new car with Maita in the future and definitely recommend I did not have to wait very long. The employees were very helpful and friendly. I will buy a new car with Maita in the future and definitely recommend Maita to my friends and family. More

Sales team was excellent Don and Pedro was great to work with. Great customer service and gave us every option, plus delivered vehicle of our choice in a timely manner. Don and Pedro was great to work with. Great customer service and gave us every option, plus delivered vehicle of our choice in a timely manner. More

Phenomenal experience! I had an extremely pleasant experience buying a used car with Richard Midson‘s assistance. Not only did I get the car I wanted (2017 Honda Accord) but I had an extremely pleasant experience buying a used car with Richard Midson‘s assistance. Not only did I get the car I wanted (2017 Honda Accord) but I also got a great deal. Richard was personable, friendly, and easy to work with. Every single employee was kind and courteous - even if I wasn’t dealing with them directly - I felt extremely comfortable throughout the entire car buying process. I’ve already raved to friends/co-workers about my excellent experience. I will definitely come back to Maita for my next car! More

Professional People dread moving and buying cars. I usually find car salesmen creepy and pushy. Richard was awesome. He made me feel at ease. I didn’t feel pressur People dread moving and buying cars. I usually find car salesmen creepy and pushy. Richard was awesome. He made me feel at ease. I didn’t feel pressured at all. More

Friendly employees They fixed my car seat in 2 minutes. I had other service due and they fit me in that day. I had it back the same day! They fixed my car seat in 2 minutes. I had other service due and they fit me in that day. I had it back the same day! More

Timely and pleasant Eddie Sanchez was pleasant and professional to work with. My service appointment was smooth from start to finish. I appreciate having the large lobby Eddie Sanchez was pleasant and professional to work with. My service appointment was smooth from start to finish. I appreciate having the large lobby for waiting with plenty of seating. More

Service time I always feel confident with Bob and his team! I always feel listened to and have my best interest. Thank you! I must also mention Art who has greete I always feel confident with Bob and his team! I always feel listened to and have my best interest. Thank you! I must also mention Art who has greeted me on occasion when bringing my truck in for service - Love his bright spirit and friendly welcome😃. Thank you! More

10:30an I always get good service at the service department, Eddie Sanchez is always a good service rep and takes care of my needs and let’s me me know what’s I always get good service at the service department, Eddie Sanchez is always a good service rep and takes care of my needs and let’s me me know what’s going on More

New truck purchases I traded in my 2013 Tacoma TRD Off Road and bought a 2019 Tacoma TRD Off Road 4x4, the truck is real nice and drives great I traded in my 2013 Tacoma TRD Off Road and bought a 2019 Tacoma TRD Off Road 4x4, the truck is real nice and drives great More