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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,219 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,219 reviews

December 03, 2018

Great Customer Service Very pleasant surprise to find customer service is not totally gone in California. Great purchase experience and after the sale they still treat you a More

by DAUDISIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
December 03, 2018

Great staff Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the w More

by Sacto Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K Marin, T Higgins. Young man who greets you outside and takes you in to the service advisor- I don't recall seeing his name tag.
December 03, 2018

Great Service on my Corolla The service department explains everything clearly and are very polite. They got me in quickly and had the car done faster than they said it would tak More

by SSCOTT304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Alcantar
December 03, 2018

Excellent service Everything is always explained and fast, courteous service. No surprises and appointments are easy! I have never had an issue and will only use Maita More

by CLAUDIA.SITAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

I was very impressed w/ the service & the service providers. The facility is very neat & clean. I was taken care of very quickly and professionally. What impressed me the most was since the services to be provid More

by EDIEL1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

Nice dealership for service The service representative was friendly and informative. I had a two hour wait , which was longer than I expected. I am always happy at Maita. More

by ARTANDMARIANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2018

Timely and efficient The whole experience today was great. Service was completed within the time estimated. At check out,The agent friendly and knowledgeable. This visit More

by MWU801
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Sales Department needs improvement. But for Sonny Vasquez and Andrew Pacheco, two of your salespersons, I would not have bought a new RAV4 from Maita Toyota. The strong arm tactics of th More

by ROBERTOZUNIGA340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonny Vasquez and Andrew Pacheco
Dec 12, 2018 -

Maita Toyota of Sacramento responded

Thank you for choosing Maita and you can trust that our service department will take care of your new RAV4. Our deepest apologies on your experience with some of our sales staff, we hope that you will continue to be part of the Maita family.

November 30, 2018

Poor customer service I paid for a part in my car that was not replaced. I'm disappointed because I left my car for a night and paid for a 2day rental just to come back an More

by lorena1esl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlon Nonog
Dec 12, 2018 -

Maita Toyota of Sacramento responded

Our apologies you did not receive the level of service and commitment we are known for. Please reach out to our service manager if you have any questions or concerns about your visit.

November 30, 2018

Execent assistance Marlon was very heplful. He was detailed about the work done and recommended what needed to be done for my vehicle. He showed me where the recommend More

by KENDALL.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
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