Maita Toyota of Sacramento

Express Service I have been doing my derive at Folsom lake Toyota for so long. I need to take an appointment and go for service but in miyata Toyota called in the mor I have been doing my derive at Folsom lake Toyota for so long. I need to take an appointment and go for service but in miyata Toyota called in the morning and got the appointment in the same day. Staff are very good and it’s fastest oil change service in the Sacramento region. More

Marlon is great work with! Always receive great customer service, very helpful as far as explaining what is needed and why. I was quoted time and price and my car was delivered Always receive great customer service, very helpful as far as explaining what is needed and why. I was quoted time and price and my car was delivered before promised. Nice to have a courtesy wash. Cashiers and Valet people are always so friendly. Everyone always is so happy. Thanks for another great experience. More

First Service Rav4 Upon arrival to the dealership, I was referred to Jason who explained Toyota Care to me. This is our first Toyota and I really appreciated Jason's ass Upon arrival to the dealership, I was referred to Jason who explained Toyota Care to me. This is our first Toyota and I really appreciated Jason's assistance. All of my questions were answered. The work was done quickly and the car was ready in about 1 hour. I liked the personal care that Maita Toyota provided. More

Did not honor the oil change coupon you sent me. Received my oil change coupon, but when I arrived, the rep refused to honor it. Rep stated that if you don't want your tires rotated, then the coupon Received my oil change coupon, but when I arrived, the rep refused to honor it. Rep stated that if you don't want your tires rotated, then the coupon is void. I usually get great service and have always taken my 1998 Toyota Tacoma 4x4 there. But it is a 1998, maybe start taking it somewhere else... More

Recall I had a recall on my transmission, now it runs smoothly thanks Totota. Steve Morris was an excellent service advisor,and told me what I needed and al I had a recall on my transmission, now it runs smoothly thanks Totota. Steve Morris was an excellent service advisor,and told me what I needed and also got my car washed. More

Express oil changed. Eddie Sanchez my service advisor whom was very helpful. I went in on a Saturday for a routine oil change, came in a little later than my appointment t Eddie Sanchez my service advisor whom was very helpful. I went in on a Saturday for a routine oil change, came in a little later than my appointment time. Eddie still delivered within a reasonable time! More

Best experience at a dealership...EVER!!!! I recently brought in my 2018 Toyota Corolla for it's first service. I had numerous nightmarish experiences with the last dealership I dealt with. It I recently brought in my 2018 Toyota Corolla for it's first service. I had numerous nightmarish experiences with the last dealership I dealt with. It was so bad that it left a sour taste in my mouth when it came to dealerships. THANK YOU Maita Toyota for showing me what real customer service looks like. From the second I pulled up to the service bay to the moment I paid for my services, your staff made me feel like a human and not just a paycheck. Karina was my service adviser , and let me tell you, she is was amazing. She called me several times to give me an update on my vehicle and was very helpful in answering my millions of questions. She is an asset to your company and exemplifies the very essence of customer service. More

Recommended Maintenance , additional parts installed. Overall great service, one issue encountered after service was that the dashboard message for Maintenance Soon was not reset. I was able to Youtube t Overall great service, one issue encountered after service was that the dashboard message for Maintenance Soon was not reset. I was able to Youtube the fix. This item should be added to the check list service technicians go thru prior to completion. More