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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,180 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,180 reviews

April 30, 2018

Service Feedback The customer service is excellent from the beginning when I made the appointment to the end when I received my car. The car was ready before the estim More

by VONLITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
April 30, 2018

Service I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, More

by fcgiarmona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 30, 2018

Excellent Service and experience I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experien More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Excessive Wait Time While the staff was friendly, the wait time seemed excessive (4.5 hours for a tire rotation and having 2 tires repaired). It appeared making an appoin More

by kcox
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for reviewing our service operations. I'd like to investigate the time we took for what appears to be a simple service visit. Would you reach out to me with your invoice number from your service visit at mlatham@maita.net? Thank you, Mike Latham Service Director Maita Toyota

April 28, 2018

Maita is a big, efficient, trustworthy operation I don’t buy a new car very often! I’ve been an entirely satisfied 100% Maita maintenance customer ever since I bought my first car from them in 2007. More

by NOMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Ada, Sales Receptionist
April 28, 2018

Jason is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and w More

by DOBBS329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Feel very taken advantage of Feel like they always find things wrong.......tell you need service you don’t need and the workmanship is poor quality. As a women I feel they over sa More

by CHICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Sigston
Apr 28, 2018 -

Maita Toyota of Sacramento responded

I apologize for our lack of performance during this service visit that was so grievous to turn a long time loyal customer from our store. Please email the details of your visit to me at mlatham@maita.net that I can correct the issue. Thank you, Mike Latham Service Director Maita Toyota

April 27, 2018

175,000 mile maintenance service Maita consistently emphasizes customer service. Although I was in for a routine oil change and servicing, I also was very concerned about a dashboard More

by Lovemyprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
April 27, 2018

I Like Maita We have used Maita's Toyota service department for over 25 years with very few problems. Love dealing with Mark Hylton, he is the best! More

by TERESAMATTHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
April 26, 2018

Awesome Came in for an oil change and ended up getting nearly 4000.00 dollars worth of WARRENTY work done all for 100.00 dollar deductible it was awesome that More

by NICKSHOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez, Brian Butcher
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