Maita Toyota of Sacramento

Oil change Service were quick and professional. They keep you informed. Karina went above and beyond to help. My battery was low so it needed to charge and engin Service were quick and professional. They keep you informed. Karina went above and beyond to help. My battery was low so it needed to charge and engine filter need to changed too More

Great evperience No hagle straight forward deal very professional it was a pleasant experience I would recommend there store to anyone interested in buying a viechicle No hagle straight forward deal very professional it was a pleasant experience I would recommend there store to anyone interested in buying a viechicle. I will definenty you then again More

Repairs to driver's door Called in for an appointment to repair driver's door window motor & outside door handle. Was given an appointment for the next day. Dropped off vehicl Called in for an appointment to repair driver's door window motor & outside door handle. Was given an appointment for the next day. Dropped off vehicle and repairs were completed the same day. what I really appreciated was finding the defective & replaced window motor & door handle wrapped in a plastic bag on the passengers side floorboard. I also appreciated the offer for a ride home while the repairs were being performed. I really enjoyed working with Mark Hylton & the rest of the staff - Thank you! More

Rattle under the dashboard Very very friendly and professional personal helping customers. I got into the service department when I told them of the problem with my IM that I co Very very friendly and professional personal helping customers. I got into the service department when I told them of the problem with my IM that I could not believe it. I never received any service that fantastic. Thank you for your fantastic service and I will be coming back. Thanks to everyone who helped me. More

Laura was awesome Laura was very helpful and knowledgeable . She listened to me and gave me what I wanted. She went above and beyond with her customer service. I trust Laura was very helpful and knowledgeable . She listened to me and gave me what I wanted. She went above and beyond with her customer service. I trust her and I would buy another car from her in a heartbeat. More

I needed a new prius battery We had a very painful conversation but he made sure I survived the $4,000 bill. I do wish my car had at least been vacuumed - for that much money you We had a very painful conversation but he made sure I survived the $4,000 bill. I do wish my car had at least been vacuumed - for that much money you would like I would get like mints or something. :) More

The service was great but the guy have asked me to many personal questions which I didn’t like it please let him know to ask questions about the car but the guy have asked me to many personal questions which I didn’t like it please let him know to ask questions about the car More

Missing key Hi, I received my second key for my Corolla 4 days after I signed the lease on the car. Ben, my salesman was great. He was patient and accommodating w Hi, I received my second key for my Corolla 4 days after I signed the lease on the car. Ben, my salesman was great. He was patient and accommodating with me, my Mom and my brother. He showed us some great cars and let us test drive a couple of them. And, I was happy with one of them an older model Camry. He and Paul worked within my budget as much as possible and were very patient. With the thought in mind, that we had arrived in the evening in between 6 and 7. But after looking at the age of the car, they were not able to get the payments as low as my target amount per month. So they showed me a lease option on Toyota Corolla on Tuesday, March 6, 2018. I agreed on the lease and after I signed the lease I received the first set of keys. And I asked about the second key. Ben said he would look for them. After Ben went over the brochures of the car, I asked about the key and he said he would get it soon, "don't worry." Paul came by with some paperwork, and I asked about the key, and he said I'll be sure to get the key to you before you leave. After a couple hours had passed, I mentioned to Ben that when I purchased my brand new Prius back in 2007, I did not receive the 2nd key. He nodded and said don't worry you will get them ... they are upstairs. By the time 11 in the evening rolled, I left without the second key. Unfortunately, the car was nearly on "E", and he gave me $20 out of his own pocket, so that I could have enough to get home and work the next day and return to the dealership. He said that if I came back the next day, he would have the key and would fill the tank all the way up for my troubles. I came back on Wednesday after work which is not a direct route to my house to see Ben and although Paul was nice enough to offer to fill up my tank, neither one of them had my second pair of keys. Paul stated that the person who holds the keys locked them up and they have already went home for the day. My frustration grew. I called Ben on his cell because I had not heard from Paul or Ben about the key, and Ben mentioned that he was not at work it was his day off. And that he would meet me on Saturday, he said he did have the key ready and I could come by the dealership to pick them up. Paul gave me the key on Saturday because Ben was with a client. Although I was happy with the service of offering me car options, I was extremely unsatisfied with the handling of locating the second set of keys. I’m not sure why it took 4 days to get a new key, when on Wednesday there was a locksmith van outside of the dealership. Paul mentioned that he would cut me a key if they couldn’t find one, which I’m guessing is what culminated from me receiving the 2nd set of keys on Saturday, March 10 at 11 a.m. More

Great Service The service staff were knowledgeable and helpful. I was in and out in a timely manor and my problem had been solved st a reasonable price. The service staff were knowledgeable and helpful. I was in and out in a timely manor and my problem had been solved st a reasonable price. More