Maita Toyota - Service Center

Everyone from the person who greets you to the person who explains what is being done, or has been done to your car is very polite and explains everything to you. explains what is being done, or has been done to your car is very polite and explains everything to you. More

Priscilla checked us in, we received our estimate on repairs and she set us up in a rental due to parts having to be ordered overnight. The only hiccup was the revised estimate nearly doubled the origin repairs and she set us up in a rental due to parts having to be ordered overnight. The only hiccup was the revised estimate nearly doubled the original but Priscilla did call an gave an explanation. More

I'm very pleased with the speed and quality of work done to repair the front end of my vehicle. My car was unfortunately damaged while at the dealership. to repair the front end of my vehicle. My car was unfortunately damaged while at the dealership. More

Reliable. I've been taking cars to them for over 15 years. Word Word Word Word Word Am I up to 25 Word yet? I don't remember who I worked with this time. I know Lee has helped in the past. years. Word Word Word Word Word Am I up to 25 Word yet? I don't remember who I worked with this time. I know Lee has helped in the past. More

I request for tire pressures check there were a boy he says your car is salvage we can't check that and they really didn't check that. says your car is salvage we can't check that and they really didn't check that. More

Maintenance department caused damage to my car, I will not bring my car into Maita Toyota any longer. I will seek to contact Toyota's main office and complaint about the poor customer service I received f not bring my car into Maita Toyota any longer. I will seek to contact Toyota's main office and complaint about the poor customer service I received from your department. I expected Maita Toyota to provide excellent service, however, I received the absolutely worse service ever from a company that claims to provide outstanding customer service. More

25 + min wait to check in vehicle with an appt on a Thurs morning at 10 am. From arriving at dealership to check in car, lasted 45 min. Pick up/delivery was reasonable. Thurs morning at 10 am. From arriving at dealership to check in car, lasted 45 min. Pick up/delivery was reasonable. More

Every staff was very polite, knowledgeable and made everything easy. I have really never had a bad experience there at Maita Toyota of Sacramento. Thank you. everything easy. I have really never had a bad experience there at Maita Toyota of Sacramento. Thank you. More

I took my 2018 Toyota Rav 4 and it seemed to me the service advisor doesn’t understand what is ware&tare and heating up of brakes. Initially they said all was normal after they checked it up but I had service advisor doesn’t understand what is ware&tare and heating up of brakes. Initially they said all was normal after they checked it up but I had to find the defect for them. They charged me for checking and later when I rapiers my vehicle it seemed they they didn’t even opened it up. I understand ware & take not covered however heating up should had been investigated under warranty and repaired accordingly. Extended warrantee bought by me from Toyota a waste of money. More

Replaced our Highlander with a new 2018 Rav4 from this dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and o dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and over tightened the housing (probably to stop the leakage). Called the service department, receptionist forwarded my concern to the service writer (said he would call me back) she also said I didn't have an appointment so they wouldn't repair it this day. Well no return call and no one there seems to care, so I go to my local Toyota dealer and buy a filter, housing and oil and repair it myself. Customer service is dead here, they only care about sales and profit. Stay away and buy elsewhere after researching reviews for the dealer. I will sell this Rav4 and buy a non-Toyota vehicle. We could have been stranded in the middle of no-where with a blown motor, our extended warranty would have been useless..Very Sad what they have become More