3,925 Reviews of Maita Toyota - Service Center
Reliable. I've been taking cars to them for over 15 years. Word Word Word Word Word Am I up to 25 Word yet? I don't remember who I worked with this time. I know Lee has helped in the past. years. Word Word Word Word Word Am I up to 25 Word yet? I don't remember who I worked with this time. I know Lee has helped in the past. More
I request for tire pressures check there were a boy he says your car is salvage we can't check that and they really didn't check that. says your car is salvage we can't check that and they really didn't check that. More
I'm very pleased with the speed and quality of work done to repair the front end of my vehicle. My car was unfortunately damaged while at the dealership. to repair the front end of my vehicle. My car was unfortunately damaged while at the dealership. More
First time needing a repair on my truck, I found all the staff very helpful, courteous and professional. Everyone was masked up which I appreciated. staff very helpful, courteous and professional. Everyone was masked up which I appreciated. More
The staff is incredibly friendly, customer-oriented, and professional - and they perform quality work. This is the standard for customer service! I wouldn't choose to go anywhere else. professional - and they perform quality work. This is the standard for customer service! I wouldn't choose to go anywhere else. More
25 + min wait to check in vehicle with an appt on a Thurs morning at 10 am. From arriving at dealership to check in car, lasted 45 min. Pick up/delivery was reasonable. Thurs morning at 10 am. From arriving at dealership to check in car, lasted 45 min. Pick up/delivery was reasonable. More
Every staff was very polite, knowledgeable and made everything easy. I have really never had a bad experience there at Maita Toyota of Sacramento. Thank you. everything easy. I have really never had a bad experience there at Maita Toyota of Sacramento. Thank you. More
I took my 2018 Toyota Rav 4 and it seemed to me the service advisor doesn’t understand what is ware&tare and heating up of brakes. Initially they said all was normal after they checked it up but I had service advisor doesn’t understand what is ware&tare and heating up of brakes. Initially they said all was normal after they checked it up but I had to find the defect for them. They charged me for checking and later when I rapiers my vehicle it seemed they they didn’t even opened it up. I understand ware & take not covered however heating up should had been investigated under warranty and repaired accordingly. Extended warrantee bought by me from Toyota a waste of money. More
Replaced our Highlander with a new 2018 Rav4 from this dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and o dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and over tightened the housing (probably to stop the leakage). Called the service department, receptionist forwarded my concern to the service writer (said he would call me back) she also said I didn't have an appointment so they wouldn't repair it this day. Well no return call and no one there seems to care, so I go to my local Toyota dealer and buy a filter, housing and oil and repair it myself. Customer service is dead here, they only care about sales and profit. Stay away and buy elsewhere after researching reviews for the dealer. I will sell this Rav4 and buy a non-Toyota vehicle. We could have been stranded in the middle of no-where with a blown motor, our extended warranty would have been useless..Very Sad what they have become More
Best service yet! Thanks for not a long wait time! Nathan was very good in customer service. See a great change here and will continue to get my car serviced there. was very good in customer service. See a great change here and will continue to get my car serviced there. More