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3,934 Reviews of Maita Toyota - Service Center
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November 26, 2020
Thank you AGAIN Maita Toyota for your excellent customer service and your wonderful experienced mechanics. I recently had the stressful experience of having the catalytic converter stolen off my 2008 Prius service and your wonderful experienced mechanics. I recently had the stressful experience of having the catalytic converter stolen off my 2008 Prius while I was in San Francisco. After getting over the shock of what had happened, I had my car towed to Maita, found a rental car to drive back to Sacramento, turned in my rental car at the Sacramento Airport and got a ride home . The next morning I filed a claim with AAA, gave that information to Junko, at your service center in Sacramento on Auburn Blvd.. She took all the information and handled everything from there. She was so very efficient...kept me updated on the progress and my car was ready to go by closing time that day. Junko is a wonderful employee, you are lucky to have her. Thank you for everything. You always treat me so well. I actually purchased this 2008 Prius from Maita Toyota so I am the original owner and my Prius has never been to any other service center, not ever. So thank you again, I’m very thankful . Gail Brassesco More
by GAIL
Employees Worked With
Junko Case
November 20, 2020
I find your teams always courteous, helpful and efficient! This experience met my expectations for all three. I appreciate doing business with your team. Thanks! efficient! This experience met my expectations for all three. I appreciate doing business with your team. Thanks! More
by Nlbernardi
Employees Worked With
November 19, 2020
Each person very courteous and pleasant to deal with. I hope that you can improve the wait time for the line with service appointments. I always have to wait about 30 minutes before I am checked in. hope that you can improve the wait time for the line with service appointments. I always have to wait about 30 minutes before I am checked in. More
by ricamovima
Employees Worked With
Lisa
November 19, 2020
The work was done as explained, Jason answered my questions and gave me information that was helpful. He was courteous and pleasant to work with. . questions and gave me information that was helpful. He was courteous and pleasant to work with. . More
by teachslr
Employees Worked With
November 18, 2020
Priscilla was so welcoming and positive that the work would be done and I would be taken care of. That happened and I left feeling like she cared. would be done and I would be taken care of. That happened and I left feeling like she cared. More
by CBMGROSS
November 08, 2020
Efficient arrival and departure and hopefully appropriate work and recommendations. Encountered employees were very friendly and Pedro (my service advisor) was very polite, friendly, and efficient work and recommendations. Encountered employees were very friendly and Pedro (my service advisor) was very polite, friendly, and efficient More
by hkka
Employees Worked With
November 08, 2020
Val has been taking care of my family for nearly ten years. I wait to service my Prius when I drive to Sacramento from LA because I trust Val, he has treated my family like his own since our first meet years. I wait to service my Prius when I drive to Sacramento from LA because I trust Val, he has treated my family like his own since our first meeting. Maita is lucky to have him. More
by Ryan P
Employees Worked With
November 04, 2020
I bought my car at Elk Grove Toyota had it serviced there and more problems then you want to hear. Had to have it towed into Maita and they met the car and called me when the car was delivered by AAA. Junk and more problems then you want to hear. Had to have it towed into Maita and they met the car and called me when the car was delivered by AAA. Junko is fantastic. Customer service is awesome! More
by MochacremeC
Employees Worked With
Junko Case
November 04, 2020
Lisa was very helpfulWith getting the tires on my car. Lisa was very helpful With getting the tires on my car. My car was ready on time as promised. I also need brakes and my car and Lisa contacted me to Lisa was very helpful With getting the tires on my car. My car was ready on time as promised. I also need brakes and my car and Lisa contacted me to discuss my options More
by nicksmomsmail
Employees Worked With
Lisa Miller and Jorge Torres
November 02, 2020
I was keep up to date with what was happening with my car. Junko, my service representative, was very efficient and friendly & kept me informed. They do a great job of taking care of my car. car. Junko, my service representative, was very efficient and friendly & kept me informed. They do a great job of taking care of my car. More
by bfong
Employees Worked With
Junko Case
