Maita Toyota - Service Center

Waste of time I brought my vehicle in to have the alarm system diagnosed. I instructed by KARR to bring it to this location because this is where the vehicle was or I brought my vehicle in to have the alarm system diagnosed. I instructed by KARR to bring it to this location because this is where the vehicle was originally purchased. I was told by the KARR company it would be free. I was told to talk with a specific KARR technician at this location. I was NOT able to talk to the KARR technician, and my problem was incorrectly diagnosed. Maita wants to charge me $160 to diagnose it. Maita told me I could pay over $500 for new key remotes, but that's not the problem. Maita told me they could put a new alarm system in for $400. Maita made me wait almost 2 hrs. to tell me nothing I didn't already know. Now Maita wants me to come back to try to rip me off some more. More

Replaced My Drivers Side Visor, No Problem During my 5,000 mile maintenance check, I reported that my visor on the passenger side was not staying up. And I think it was Sherri who worked with m During my 5,000 mile maintenance check, I reported that my visor on the passenger side was not staying up. And I think it was Sherri who worked with me and said when I was ready to come back in, Order the part and schedule an appointment and it would be free. I did as she stated and Bryce assisted me and my vehicle was completed quickly and no hassle. Thank you, Diane Samia More

Paying for service On 09/20/2019, I brought in my 2017 Prius for service and a rattle in the dash. The rattle was diagnosed as a lose geo sensor lens cover. I was charg On 09/20/2019, I brought in my 2017 Prius for service and a rattle in the dash. The rattle was diagnosed as a lose geo sensor lens cover. I was charged $160.00 for this service, which I previously reviewed as being unreasonable as I believe this rattle is a defect. I haven’t had any feedback about my complaint. Then on October 1, while attempting to use my GPS my Prius kept giving me inaccurate driving instructions. I finally used my iPhone to get to where I needed. As I drove to Maita Toyota on Business 80, my Prius GPS showed me to be in Natomas and driving off-road. I was told that I needed to make an appointments for this repair. On October 7, 2019, I took my car in to Maita Toyota. After a 3-1/2 hour wait, my car was repaired. It was found that the antenna was not plugged in. So now not only have I paid for a service that I didn’t feel I should have and now I spent 3-1/2 hours more of my time for a related mistake or problem. I believe that Inshould n Be reimbursed for the $160.00. More

Great location This is a pretty good Toyota. I went in for service and had to wait a little because half of the staff were on lunch, but after a few minutes I was c This is a pretty good Toyota. I went in for service and had to wait a little because half of the staff were on lunch, but after a few minutes I was checked in and everything was great after. More

Great Service My service was excellent. I arrived 2 hours early and was taken care of by Lee. Car was done in kess time than quoted even with having more maintena My service was excellent. I arrived 2 hours early and was taken care of by Lee. Car was done in kess time than quoted even with having more maintenance done. Lee went over the naintenance and status of the truck's systems. Definately coming back again. More

Always great!! Job got done quick!! You get what you get. The visit to check the air pressure in my tires took 30 minutes, so the length of this review was short li Job got done quick!! You get what you get. The visit to check the air pressure in my tires took 30 minutes, so the length of this review was short like it was for me to sit in the waiting area. More

Outstanding Lee did an outstanding job getting my truck in and out the place was a zoo when I got there cars stacked up 4 rows from front to the entry way, I did Lee did an outstanding job getting my truck in and out the place was a zoo when I got there cars stacked up 4 rows from front to the entry way, I did not expect to get my truck back till Monday or Tuesday but Lee got it done. Thanks for the extra effort. More

Regular Maintenance I brought my car in for regular maintenance, and everyone I spoke with was very knowledgeable and helpful. It was a very good experience. I would reco I brought my car in for regular maintenance, and everyone I spoke with was very knowledgeable and helpful. It was a very good experience. I would recommend Maita Toyota. More

Always great I've been getting my cars serviced here since 2004 and have never had a bad experience. Service in every aspect of the place is great. I've been getting my cars serviced here since 2004 and have never had a bad experience. Service in every aspect of the place is great. More

Service Everyone was helpful throughout the entire process. Making the appointment, dropping off my truck, speaking with CS rep, waiting room experience, etc. Everyone was helpful throughout the entire process. Making the appointment, dropping off my truck, speaking with CS rep, waiting room experience, etc... all very pleasant. More