3,917 Reviews of Maita Toyota - Service Center
Excellent service Everyone at Maita Toyota are professional and polite. As soon as the maintenance was done I received a text that my car was ready for pick up. Everyone at Maita Toyota are professional and polite. As soon as the maintenance was done I received a text that my car was ready for pick up. More
Excellent Service Marlon Nonog helped me get my car fixed. I have been assisted by him a few times in the past two years. He is always knowledgeable, friendly and trust Marlon Nonog helped me get my car fixed. I have been assisted by him a few times in the past two years. He is always knowledgeable, friendly and trustworthy. I am so glad I can get such excellent and reliable services at Maita. More
Excellent response to my needs and Service I needed a quick turnaround for my vehicle with Service needed including a repair. They stayed on schedule and meet all of my expectations as a Toyo I needed a quick turnaround for my vehicle with Service needed including a repair. They stayed on schedule and meet all of my expectations as a Toyota customer. More
Complete superb service Always attention to our current needs and getting job done swiftly and thoroughly. We are so fortunate to have Luis. Mendez looking out for us and ou Always attention to our current needs and getting job done swiftly and thoroughly. We are so fortunate to have Luis. Mendez looking out for us and our car. After checkout he even went above and beyond. Valet check out was busy. Luis went to lot, found my car, and personally drove it to me, because he knew I had a time deadline to meet. So thoughtful !! More
EXCELLENT SERVICE - Karina Gonzalez Karina is very knowledgeable and confident in information provided during my “walk in” appointment. She was excellent at explaining the process and ev Karina is very knowledgeable and confident in information provided during my “walk in” appointment. She was excellent at explaining the process and every aspect I would need to know as a customer. You should give her a raise! More
Service ok Service was fine but not outstanding. Took over 2 hours (with an appointment) to change the oil and check fluids and air pressure. Feel like pre-sched Service was fine but not outstanding. Took over 2 hours (with an appointment) to change the oil and check fluids and air pressure. Feel like pre-scheduled appointments shouldn't take that long to turn around basic service. An hour would be more reasonable. More
Great Service! Fast and friendly services every time! Had to go in to get a recall taken care of on my Prius and Maita Toyota took care of it and got me a lyft to an Fast and friendly services every time! Had to go in to get a recall taken care of on my Prius and Maita Toyota took care of it and got me a lyft to and from their shop. More
POOR SERVICE I received a coupon for an oil change and free brake inspection in the mail. I called, scheduled an appointment for an oil change, tire rotation and I received a coupon for an oil change and free brake inspection in the mail. I called, scheduled an appointment for an oil change, tire rotation and free brake inspection (the brake inspection was noted on the coupon). I arrived and presented my coupon and after some wait in the service bay and paperwork, I took a seat in the waiting area. Close to 4-hours later, after an extremely long wait, while paying my bill, I learned that my tire rotation had NOT been done! The tire rotation was extremely important to me and I was very disappointed that it had been overlooked and left incomplete! In addition, I found it concerning and distressing to sit and wait approximately three hours before receiving an initial update/notification as to why things were taking so long! As reluctant as I am to say it, the experience with Maita's customer service was very poor and indicated a complete lack of attention to detail! I left regretting I'd ever made the appointment! Needless to say, it's unlikely that I'll return, and I can't, in all good conscience, recommend Maita's Service Center to my friends or family! More
Excellant Customer Service I really enjoy taking my car to Maita Toyota for services. From the greeter on, I am always assisted by friendly and efficient service department staf I really enjoy taking my car to Maita Toyota for services. From the greeter on, I am always assisted by friendly and efficient service department staff. More
Great first time experience. First time at this location, made an appointment first, staff was very helpful, the gentleman that helped me gave me a time frame for the work being d First time at this location, made an appointment first, staff was very helpful, the gentleman that helped me gave me a time frame for the work being done, they were in 30 minutes of that time frame so I was very pleased, this helped me manage/plan the remainder of my day. Thank you Maita Toyota. I will be bringing my vehicle in for future visits. More