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Maita Toyota - Service Center

Sacramento, CA

3.9
3,903 Reviews

3,903 Reviews of Maita Toyota - Service Center

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November 26, 2018

Oil service Great customer service and work was done quickly. Would recommend this dealer to family and friends for anything they need. Thank you for the great se More

by d_yang3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
November 26, 2018

Excellent Service Awesome Customer Service. It was fantastic working with Karina with getting my Toyota serviced with the proper parts from Toyota. In the past I have a More

by BIGD1665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Sanchez
November 26, 2018

Glad to be back Recently purchased a 2009 Highlander Hybrid. My 2006 was may favorites vehicle ever, well until this one. Needed regular service and was in and More

by ROBERTMEYER916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Butcher
November 26, 2018

Excellent Service First time customer here. Met with great customer service from the moment I pulled into the driveway all the way to when I left. Pricing is fair an More

by jjrsantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2018

Great experience always I’ve been getting my car serviced here for years. I recently bought a new car and drove from the Bay Area to here just for the service. The service in More

by sylvester.baranski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2018

Scheduled maintenance Very easy to wait while our little RAV gets a tuneup! Very friendly service advisors, helped me when I had trouble hearing. I would recommend them More

by CARSONMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2018

Customer Service The service advisor I dealt with was a very pleasant person. He was very thorough and professional explaining the service that was done to my vehicle More

by DLR-REG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2018

Maintenance Came in for the 4th time to get the rattle sound fixed from my brand new Toyota Camry(2017). It’s still there, so I Would say the technicians are not More

by Vpillay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny De La Cruz, Bob Sigston
November 22, 2018

Long time waiting for service but they didnt complete it i arrived at 7:15 in the morning for oil change after that that they inform me that your car front lights bulb is not working well and its displaced s More

by AJMAL.SAMANDARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Sanchez
Dec 12, 2018 -

Maita Toyota of Sacramento responded

Thank you Ajamal for taking the time to leave us a review. Our apologies our service department did not meet your standards and we understand your time is important. While performing oil changes and multipoint inspections on vehicles, we may find things that need attention. Our Maintenance department is qualified in identifying issues, but my not be qualified to remedy some situations. If that is the case, we must escalate your vehicle to someone that has the qualifications to complete the job. Once again our apologies, thank you.

November 22, 2018

Amazing service and team! Luis, Mike & Eddie made my maintenance experience absolutely exceptional! I was treated like family and they went above and beyond to make sure all my More

by SHILOMROCHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crossman, Eddie Sanchez, Luis Munoz
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