3,922 Reviews of Maita Toyota - Service Center
Maita's The Best I've always had the best in service at Maita of Sacramento, whether it's the service reps or the actual car maintainance. They try to give me the best I've always had the best in service at Maita of Sacramento, whether it's the service reps or the actual car maintainance. They try to give me the best deals possible, listen to any questions/concerns and don't rush me when I need to talk about my car. I'm greeted with a smile from when I drive in to when I pick up my key to drive off, and I've never driven off with the same or another problem. I can count on Maita of Sacramento every time! More
Very happy Everyone was very nice and helpful to me. The waiting area was very clean and the free coffee is very nice. They did a great job on my car. Everyone was very nice and helpful to me. The waiting area was very clean and the free coffee is very nice. They did a great job on my car. More
15K maintenance Made an appointment and arrived on time. Waited 5 minuets before I was checked in. The rep told me it will take an hour and I was surprised it was don Made an appointment and arrived on time. Waited 5 minuets before I was checked in. The rep told me it will take an hour and I was surprised it was done in 30 minuets and I was in and out less than an hour. More
Honest and caring The staff were very respectful of my time and explained recommended services in an easy to understand manner. I always enjoy coming here. We will be The staff were very respectful of my time and explained recommended services in an easy to understand manner. I always enjoy coming here. We will be back! More
Only one minor complaint; two other small problems solved Only one (minor) complaint: The service coordinator indicated that the car had (at least) been washed off but this was not the case. The outside of th Only one (minor) complaint: The service coordinator indicated that the car had (at least) been washed off but this was not the case. The outside of the car was water spotted and the inside has not been touched "by neither man nor beast." More
Great experience! I had recently bought I a 2006 4Runner and made an appointment at Maita Toyota to get some recall work done. I went in before work and service advisor I had recently bought I a 2006 4Runner and made an appointment at Maita Toyota to get some recall work done. I went in before work and service advisor Lee Reloza was great and got me in and out quickly. Everyone was kind and accommodating and they even provided me with a free rental for the day. I’ll definitely go back if I need additional work done. More
Great people Brought the Rav in for service. Writer was active almost instantly. The service writer covered all details and was friendly and intuitive. The owner Brought the Rav in for service. Writer was active almost instantly. The service writer covered all details and was friendly and intuitive. The owner viewable screen is great. He understood my needs and was helpful. Fast turn-around. I did not appreciate someone calling me after I made the appointment online, to try to sell me a new car. (The online appointment page was great though, easy to use) More
Oil change appointment I went in Monday because my change oil light came on. Jason told me that I didn’t need an oil change for 4 thousand more miles. They rotated tires & c I went in Monday because my change oil light came on. Jason told me that I didn’t need an oil change for 4 thousand more miles. They rotated tires & checked everything. I was in & out in about 1 hour & 15 minutes. No charge. Very happy. More
Perfect service! My service advisor Zack provided excellent communication and my experience at Maita was, as always, five stars. They get my highest recommendation and My service advisor Zack provided excellent communication and my experience at Maita was, as always, five stars. They get my highest recommendation and I hope to be able to work with Zack again. More
18 Month Service, First Visit to Maita This was my first visit to Maita Toyota. I didn't lease my Highlander from them. When I took it to the dealer I leased it from, the service wait tim This was my first visit to Maita Toyota. I didn't lease my Highlander from them. When I took it to the dealer I leased it from, the service wait times were 3-4 hours, even with an appointment. Not acceptable to me. When Edgar Sanchez told me it would only be 1:20 minutes, I thought that was great. But they completed the service in 1 hour! They will have my business from now on. More