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Maita Toyota - Service Center

Sacramento, CA

3.9
3,922 Reviews

3,922 Reviews of Maita Toyota - Service Center

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February 19, 2018

Truly exceptional service! I came in for my 35k service and also had some brake noise for my 2015 Rav. Turns out I was due for new front brake pads. Bob, my service advisor, was More

by ROCCOBASS70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
Feb 19, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Bob for his exceptional service. We are fortunate to work with him and witness his customer first attitude every day. Thank you, Mike Latham Service Director Maita Toyota

February 19, 2018

My Corolla service As always the staff was knowledgeable and professional. Steve Morris made sure the car was ready for me in one day and the mechanic discovered what co More

by JANR228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
Feb 20, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to recognize Steve and his team of technicians and their diligence to your satisfaction and vehicle health. Thank you, Mike Latham Service Director Maita Toyota

February 19, 2018

very satisfied Priscilla was very professional in her interactions with me. I am pleased to receive free tire rotation with the previous purchase of my tires. My Ser More

by ANDREASLAVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Maita Toyota of Sacramento responded

Thank you for the kind words about Priscilla and our lifetime tire program. We appreciate that you take the time to submit a review. Thank you, Mike Latham Service Director Maita Toyota

February 16, 2018

Great service! This is my 3rd or 4th coming to this dealership and I’m very impressed. Fast service and great knowledge of the product. I’ll be back! More

by MAJOSA73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2018 -

Maita Toyota of Sacramento responded

Bryce will always make sure that you are taken care of promptly and quickly. That's his style. Thank you, Mike Latham Service Director Maita Toyota

February 16, 2018

Great Again, Val took great care of us for our 120,000 mile service. We had a late morning appointment but the team got the truck done quickly. Also, we appreciate More

by Papas07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike took great care of us with the loaner Camry!
Feb 17, 2018 -

Maita Toyota of Sacramento responded

Val and Mike are also both from Elk Grove. They know the trek that you make to see us and appreciate it very much. Thank you, Mike Latham Service Director Maita Toyota

February 16, 2018

Maintenance Service department is great. Efficient check in, service and was on my way in time. Cared for my vehicle and made sure it was clean and protected. More

by MATTEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Valdez
Feb 16, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

February 16, 2018

Professional Team and Terrific Service I had great service again today. Since the car took all day to service, they even sent me back to my house in an Uber! More

by MALIA.YANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
Feb 16, 2018 -

Maita Toyota of Sacramento responded

Bob always is looking to make your visit comfortable and efficient. Thank you, Mike Latham Service Director Maita Toyota

February 15, 2018

Scratched the windows instead of cleaning They wanted to clean the water spots from windows but scrach all over and had to change all windows on a brand new car this is something that nobody e More

by FAZL Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Mendez
Feb 15, 2018 -

Maita Toyota of Sacramento responded

I am very sorry that your vehicle was damaged prior to delivery of your purchase. I appreciate your patience throughout the drawn out process of replacing every piece of exterior glass and was very pleased with the quality of repairs that I inspected prior to releasing the vehicle back to you and the level of communication that Luis exhibited throughout your ordeal. Thank you for your patience, Mike Latham Service Director Maita Toyota

February 15, 2018

Always professional I always feel very comfortable at Maita Toyota Sacramento. They have been very professional from buying my Prius to my regular maintenance. All the st More

by INFO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina, Gonzalez
Feb 16, 2018 -

Maita Toyota of Sacramento responded

Karina will always be here for your maintenance needs. Thank you for your continued business. Thank you, Mike Latham Maita Toyota Service Director

February 15, 2018

General tune-up. I was very pleased with the service I received when checking my car in. The service rep told me the approximate time it would take to service my car, More

by FRYE.FAMILY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lowe
Feb 15, 2018 -

Maita Toyota of Sacramento responded

Jacob is one of our newest service advisors and came to us with the attitude that customers' time is the most important thing for us to consider. He will continue to strive to make your visits quick and easy throughout your ownership. Thank you, Mike Latham Service Director Maita Toyota

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